Jonathan, Specifically, what was it you wanted to do but couldn't on
the
site?
Richard
Richard Godfrey-McKay
Telephone: 01738-445 880
Mobile: 07791 452 593
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx
[mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Jonathan H
Sent: 30 April 2013 13:39
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Jaws and Supernova users specifically excluded
from
law-breaking DWP DLA claims site.
I find this pretty shocking. This is the government's current DLA claim
site.
Here is the requirements page: http://www.dwp.gov.uk/eservice/need.asp#
Begin quote:
"If you use Jaws or Supernova screen readers, we apologise for any
problems
you may experience.
The service does not work properly with Macs or other Unix-based
systems
even though you may be able to input information.
You are likely to have problems if you use Internet Explorer 7, 8, 9
and 10,
Windows Vista.
The latest supported operating system is Windows XP.
This service doesn't work with some modern browsers and operating
systems".
End quote.
Now let's check the law:
http://www.rnib.org.uk/professionals/webaccessibility/lawsandstandards/Pages
/uk_law.aspx
"If someone with a disability, such as sight loss, can't access the
information on your website then it could be seen as discrimination.
The Equality Act came into force in October 2010, replacing the
Disability
Discrimination Act (DDA) in England, Scotland and Wales".
It's one thing to have a shoddy blog website, but for a multi-million
pound
government disability website to violate the law quite so spectacularly
and
exclude screen readers is way beyond acceptable.
When I phoned, they tried to claim that it can also be done by
downloading a
PDF, printing it out and filling it in.
That's not an acceptable excuse - if you have a website, it needs to be
acceptable.
Complaints should be directed to eservicehelpdesk@xxxxxxxxxxxxxx
I gave up waiting on hold to RNIB helpline to ask what to do about
this,
still waiting for callback since 11am.
If anyone knows what can be done about this, then please let me know.
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
