Hi John,
Open Acrobat Reader DC, then go into Preferences. I believe that's Control
K to get there quickly.
Press S until you hear Security Enhanced, then press tab and uncheck both
the checkboxes. Then press OK.
For the curious, this problem is fixed in JAWS 2019.
All the best
Steve
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of John
Ramm
Sent: 19 July 2019 15:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Help: Jaws not reading pdf files
Hi All
I'm using Jaws 2018 with Windows 10 and I don't seem to be able to read pdf
files. When I open a pdf file the process seems to work as usual, but Jaws
says av view and after that the arrow keys just say blank. It's worth
saying that NVDA is reading the file pretty well. Does anyone have any
thoughts about what I should do?
Thanks for any help, John Ramm
