Thanks so much Jackie, that worked like a dream!
All the best, John Ramm
At 15:37 19/07/2019, you wrote:
Hi John
It's a known problem that can be solved if you go into Adobe, then to the Edit menu, then to Preferences, and choose Security Enhanced. Tab across, and untick two boxes, Enable Protected Mode At Start-up, and Enable Enhanced Security. Once you OK that, you should then be good to go.
I hope that works for you.
Kind regards,
Jackie Brown
Email: jackieannbrown62@xxxxxxxxx
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of John Ramm
Sent: 19 July 2019 15:22
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Help: Jaws not reading pdf files
Hi All
I'm using Jaws 2018 with Windows 10 and I don't seem to be able to read pdf files. When I open a pdf file the process seems to work as usual, but Jaws says av view and after that the arrow keys just say blank. It's worth saying that NVDA is reading the file pretty well. Does anyone have any thoughts about what I should do?
Thanks for any help, John Ramm
