Hi Michael
What Jackie wrote worked for me which is great
because I didn't understand your message. What do
you think I need to repair and how would I do it from a command line?
Talk soon, John
At 16:47 19/07/2019, you wrote:
This happened to me, you need to repair from command line or uninstall then install again. It happens if Jaws needs to OCR the pdf
Sent from Michael's iPhone
On 19 Jul 2019, at 4:23 pm, (Redacted sender "david.g3yxx" for DMARC) <<mailto:dmarc-noreply@xxxxxxxxxxxxx>dmarc-noreply@xxxxxxxxxxxxx> wrote:
Jackie
This I have done, but still the issue which I mentioned on the list.
ATB
David W Wood
From: <mailto:access-uk@xxxxxxxxxxxxx>access-uk@xxxxxxxxxxxxx <<mailto:access-uk@xxxxxxxxxxxxx>access-uk@xxxxxxxxxxxxx> On Behalf Of Jackie Brown
Sent: 19 July 2019 15:37
To: <mailto:access-uk@xxxxxxxxxxxxx>access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Help: Jaws not reading pdf files
Hi John
Itâs a known problem that can be solved if you go into Adobe, then to the Edit menu, then to Preferences, and choose Security Enhanced. Tab across, and untick two boxes, Enable Protected Mode At Start-up, and Enable Enhanced Security. Once you OK that, you should then be good to go.
I hope that works for you.
Kind regards,
Jackie Brown
Email: <mailto:jackieannbrown62@xxxxxxxxx>jackieannbrown62@xxxxxxxxx
From: <mailto:access-uk@xxxxxxxxxxxxx>access-uk@xxxxxxxxxxxxx <<mailto:access-uk@xxxxxxxxxxxxx>access-uk@xxxxxxxxxxxxx> On Behalf Of John Ramm
Sent: 19 July 2019 15:22
To: <mailto:access-uk@xxxxxxxxxxxxx>access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Help: Jaws not reading pdf files
Hi All
I'm using Jaws 2018 with Windows 10 and I don't seem to be able to read pdf files. When I open a pdf file the process seems to work as usual, but Jaws says av view and after that the arrow keys just say blank. It's worth saying that NVDA is reading the file pretty well. Does anyone have any thoughts about what I should do?
Thanks for any help, John Ramm
