It's a known problem that can be solved if you go into Adobe, then to the
Edit menu, then to Preferences, and choose Security Enhanced. Tab across,
and untick two boxes, Enable Protected Mode At Start-up, and Enable Enhanced
Security. Once you OK that, you should then be good to go.
I hope that works for you.
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of John
Sent: 19 July 2019 15:22
Subject: [access-uk] Help: Jaws not reading pdf files
I'm using Jaws 2018 with Windows 10 and I don't seem to be able to read pdf
files. When I open a pdf file the process seems to work as usual, but Jaws
says av view and after that the arrow keys just say blank. It's worth
saying that NVDA is reading the file pretty well. Does anyone have any
thoughts about what I should do?
Thanks for any help, John Ramm