Hi Paul, GW had loads of notice with respect. Almost after GWC was released we saw press releases that the Skype Kit on which GWC relies was being retired. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Paul Warner Sent: 04 August 2014 21:19 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: GW Connect and updating Skype client Thanks for the tips. I'll give this uninstaller a go. I heard on the Serotalk podcast 206 about the discontinuation of GW Connect and the fact that GW were expressing the view that they would have liked more notice from Microsoft. Given that Microsoft and GW Micro got into bed with each other over Window Eyes, it's surprising that GW is being treated this way. Paul On 04/08/2014 17:46, Doris &Hubby Chris wrote: > use Revouninstall on advanced mode. this does a very thorough job of > uninstalling and is quite safe. > > hth > > DorisAt 12:26 PM 8/4/2014, you wrote: >> Having heard that GW Connect is to be permanently 'disconnected' and >> killed off on account of Microsoft dropping the Skype API, I thought >> it was about time to revert to the usual Skype application. >> >> The version of Skype I have on my Windows 7 Home Premium 64 bit >> machine is 6.10. When I ran it, a message popped up, saying that >> this version could no longer run and I needed to get the latest >> version of Skype. A few steps later, I was running the Skype installer. >> >> Then I got a message saying that the updating had been aborted since >> my previous version could not be removed. That was that. After a >> reboot, I tried to uninstall my existing version of Skype using >> Control Panel. >> A Windows error message reported that something or other did not >> match the stuff on my system. Hitting the Browse button in this >> message box showed that the uninstall program was looking for a file >> called skype.msi. A search for this file using the Start menu >> yielded no results. >> >> This now means that my existing Skype 6.10 will not run, it cannot be >> uninstalled and the new version cannot be installed since it requires >> the old one to go away. Has anyone else experienced this? >> >> Note that I uninstalled GW Connect before attempting the Skype update. >> I hope that uninstalling GWC did not remove the required information... >> >> Paul >> >> >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq