have you tried letting them know lately? until I put in my claim for higher mobility, I don't think even the DLA department knew that I needed things in audio format either, but since making sure they were aware of that then, all things from them have been sent to me in audio. Simon ----- Original Message ----- From: "Whizza" <whizza8@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Thursday, February 27, 2014 4:28 PM Subject: [access-uk] Re: DWP correspondence Well, Jim, you were extremely lucky. I got my D L A letter yesterday in good old print. I had to scan it to see what it was. No CD's in this neck of the woods. Cheers, Sandra. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq