[24hoursupport] Re: Stuck at the blue screen, help!
- From: "Spider" <spider1@xxxxxxxxxxxxxxx>
- To: <24hoursupport@xxxxxxxxxxxxx>
- Date: Thu, 11 Jul 2002 10:27:36 -0400
If that is the case, then the first thing I would do is try to boot to
safe mode. When you see the white bar going across the bottom of the
black screen during the boot, hit F8 and choose safe mode. If it boots
to safe mode, right click on My Computer and click on Manage. Click on
Device Manager. What devices do you have that might be trying to load a
driver? (scanners, cameras etc) Try disabling them for diagnostics
purposes. Also, reload your video driver while you are in safe mode.
If that stuff works, then re-enable any devices you disabled one at a
time between reboots. If none of this works, get out your Windows 2000
CD and run a repair. You do this by booting to the CD and running setup
as if it were a new install. Skip by the first repair option and choose
the option that would indicate you intend to reinstall. Then look for
another repair option within the next few screens and choose the SECOND
repair option.
Spider
Largo, Florida 33771
http://web.tampabay.rr.com/spider1
-----Original Message-----
From: 24hoursupport-bounce@xxxxxxxxxxxxx
[mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Fuzzy Logic
Sent: Thursday, July 11, 2002 9:49 AM
To: 24hoursupport@xxxxxxxxxxxxx
Subject: [24hoursupport] Re: Stuck at the blue screen, help!
I don't think he's referring to a BSoD. I think he means that it stops
on the screen just before it would display a password prompt, which just
happens to be blue.
That said, I don't know what the answer to his question is.
Fuzzy
--
Quidquid Latine dictum sit, altum videtur.
Si hoc legere scis, nimium eruditionis habes.
Vir sapit qui pauca loquitur.
Cras amet qui numquam amavit, quique amavit cras plus amet.
Uno itinere non potest perveniri ad tam grande secretum.
On Thu, 11 Jul 2002, Spider wrote:
> On the blue screen you should see it start with a message "Stop 0x..."
> Please post the stop code error. In the first few lines of the screen
> you should also see a message that has underscores tying the words
> together. Example: Page_Fault_in_non_paged_area". Post that message
> as well. You may or may not see a file name in that same area of the
> blue screen (not the area that lists a bunch of files). If you see
> such a file name post that as well. This information will help others
> on this list with something to research to tell you what might be
> causing the problem.
>
> Spider
>
> -----Original Message-----
> From: 24hoursupport-bounce@xxxxxxxxxxxxx
> [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ewen Howe
> Sent: Thursday, July 11, 2002 6:59 AM
> To: [24hrsupporthelpdesk]
> Subject: [24hoursupport] Stuck at the blue screen, help!
>
> Since yesterday, the start of my Windows 2000pro (in dual boot) has
> become stuck at the blue screen, one step before loading up all
> desktop icons. I have to use CAD to log off and login again to get
> through. In fact, I did not set password then since i am the only user
> of this PC, and the stuck occurred before asking me the password.
> Thanks for any help!
>
> Ewen
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