On the blue screen you should see it start with a message "Stop 0x..." Please post the stop code error. In the first few lines of the screen you should also see a message that has underscores tying the words together. Example: Page_Fault_in_non_paged_area". Post that message as well. You may or may not see a file name in that same area of the blue screen (not the area that lists a bunch of files). If you see such a file name post that as well. This information will help others on this list with something to research to tell you what might be causing the problem. Spider Largo, Florida 33771 http://web.tampabay.rr.com/spider1 -----Original Message----- From: 24hoursupport-bounce@xxxxxxxxxxxxx [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ewen Howe Sent: Thursday, July 11, 2002 6:59 AM To: [24hrsupporthelpdesk] Subject: [24hoursupport] Stuck at the blue screen, help! Since yesterday, the start of my Windows 2000pro (in dual boot) has become stuck at the blue screen, one step before loading up all desktop icons. I have to use CAD to log off and login again to get through. In fact, I did not set password then since i am the only user of this PC, and the stuck occurred before asking me the password. Thanks for any help! Ewen - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm. - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.