Thanks, Spider, for your prompt response! But the symptom seems not to be what you predicted. Let me describe step by step of what happens: Power on > in black screen with words asking to choose which OS to boot which clock counting for 30", I choose Win2k > white bar crossing the bottom of screen then > turn to the 1st Windows page with a counting blue 'multi-cube-bar', then > turn into the blue screen where small white wizard with 'Windows starting...' and flash away > next small white wizard with 'local network connecting...' and flash away > next small white wizard with 'individul user longin...' and flash away, leaving a plain blue screen without any word or what so ever and stuck there without developing any further... Then I type CAD > to functional wizard appears, in which I click on the user log out > a small white wizard appears showing 'a program is stoping...' giving a choice to click for 'stop anyway' > no matter if I click the 'stop anyway', the wizard stops and I have to click 'stop anyway', if I click it, > a small white wizard appears asking me to type in 'user name and password, if I type, the blue screen develops into the normal desktop screen and everything becomes normal. Ewen ----- Original Message ----- From: "Spider" <spider1@xxxxxxxxxxxxxxx> To: <24hoursupport@xxxxxxxxxxxxx> Sent: Thursday, July 11, 2002 9:21 PM Subject: [24hoursupport] Re: Stuck at the blue screen, help! > On the blue screen you should see it start with a message "Stop 0x..." > Please post the stop code error. In the first few lines of the screen > you should also see a message that has underscores tying the words > together. Example: Page_Fault_in_non_paged_area". Post that message as > well. You may or may not see a file name in that same area of the blue > screen (not the area that lists a bunch of files). If you see such a > file name post that as well. This information will help others on this > list with something to research to tell you what might be causing the > problem. > > Spider > Largo, Florida 33771 > http://web.tampabay.rr.com/spider1 > > > -----Original Message----- > From: 24hoursupport-bounce@xxxxxxxxxxxxx > [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ewen Howe > Sent: Thursday, July 11, 2002 6:59 AM > To: [24hrsupporthelpdesk] > Subject: [24hoursupport] Stuck at the blue screen, help! > > > > Since yesterday, the start of my Windows 2000pro (in dual boot) has > become stuck at the blue screen, one step before loading up all desktop > icons. I have to use CAD to log off and login again to get through. In > fact, I did not set password then since i am the only user of this PC, > and the stuck occurred before asking me the password. Thanks for any > help! > > Ewen - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.