I don't think he's referring to a BSoD. I think he means that it stops on the screen just before it would display a password prompt, which just happens to be blue. That said, I don't know what the answer to his question is. Fuzzy -- Quidquid Latine dictum sit, altum videtur. Si hoc legere scis, nimium eruditionis habes. Vir sapit qui pauca loquitur. Cras amet qui numquam amavit, quique amavit cras plus amet. Uno itinere non potest perveniri ad tam grande secretum. On Thu, 11 Jul 2002, Spider wrote: > On the blue screen you should see it start with a message "Stop 0x..." > Please post the stop code error. In the first few lines of the screen > you should also see a message that has underscores tying the words > together. Example: Page_Fault_in_non_paged_area". Post that message as > well. You may or may not see a file name in that same area of the blue > screen (not the area that lists a bunch of files). If you see such a > file name post that as well. This information will help others on this > list with something to research to tell you what might be causing the > problem. > > Spider > > -----Original Message----- > From: 24hoursupport-bounce@xxxxxxxxxxxxx > [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Ewen Howe > Sent: Thursday, July 11, 2002 6:59 AM > To: [24hrsupporthelpdesk] > Subject: [24hoursupport] Stuck at the blue screen, help! > > Since yesterday, the start of my Windows 2000pro (in dual boot) has > become stuck at the blue screen, one step before loading up all desktop > icons. I have to use CAD to log off and login again to get through. In > fact, I did not set password then since i am the only user of this PC, > and the stuck occurred before asking me the password. Thanks for any > help! > > Ewen - Users can unsubscribe from this list by sending email to 24hoursupport-request@xxxxxxxxxxxxx with 'unsubscribe' in the Subject field OR by logging into the Web interface at http://web.tampabay.rr.com/spider1/24hrsupport.htm.