[24hoursupport] Re: Modem

  • From: "Troy" <testtroy@xxxxxxx>
  • To: <24hoursupport@xxxxxxxxxxxxx>
  • Date: Mon, 3 Feb 2003 11:01:55 -0600


Another reason that your modem would not hang up could be your phone lines.
It could be the possibility that your modem is sending a signal to your ISP,
but the signal might not be a strong enough one to actually disconnect you
from the internet.

You can read more about it here:

or check out this site:  http://www.internet8.net/support/msknowledge.cfm


----- Original Message -----
From: "Spider" <spider1@xxxxxxxxxxxxxxx>
To: <24hoursupport@xxxxxxxxxxxxx>
Sent: Monday, February 03, 2003 3:37 AM
Subject: [24hoursupport] Re: Modem

> As has been said, your modem is not hanging up properly.  The most
> common cause for this is an incorrect driver.  Make sure you are using
> the proper and most updated driver for your modem.  Try searching on the
> Internet for your model of modem and download the most current driver.
> If this does not resolve the problem then the odds start favoring a
> hardware problem.
> Spider
> -----Original Message-----
> From: 24hoursupport-bounce@xxxxxxxxxxxxx
> [mailto:24hoursupport-bounce@xxxxxxxxxxxxx] On Behalf Of Jim Harris
> Sent: Sunday, February 02, 2003 3:04 PM
> To: 24hoursupport@xxxxxxxxxxxxx
> Subject: [24hoursupport] Modem
> Hello all!
> I am running win 98 on a pentium 166 w/64 mb ram. I bought an old, (but
> new in box) Compaq/Microcom 510 plug & play serial/parallel external
> modem.
> I installed the modem on com2 (my only external port) as a serial modem.
> I cannot use it as a parallel modem for other reasons.
> The modem worked fine after install and got on the net quickly, but
> after disconnect and trying to re-connect, IE5 says "cannot find modem".
> I click modems in control panel and go to diagnostics and get "port
> already open"
> I remove and re-install the modem and once more it gets on the net. On
> disconnect the pattern repeats.
> I cannot turn off the modem, (no switch) except by unplugging its power
> supply, but this doesn't help
> Any advice is appreciated, even a DOS batchfile to close com 2. Thanks,

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