[vicsireland] Re: Alt Key
- From: "Ulla Quayle" <Ulla.Quayle@xxxxxxxxx>
- To: <vicsireland@xxxxxxxxxxxxx>
- Date: Wed, 20 Feb 2008 12:41:20 -0000
Hi Tim
The problem only occurred when I installed the update from 8.0 to
8.0.2173. The alt key worked perfectly before that.
In the start menu I seem to just have 8.0 but when I check in the JAWS
help in the about JAWS for Windows section it shows that I am running
8.0.2173.
Not sure what is happening.
Ulla
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Tim Culhane
Sent: 20 February 2008 12:35
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: Alt Key
To be honest, I didn't think it would solve the problem.
When you upgraded jaws did you overwrite the existing version, or is
your new version in a separate location in the start menu?
It would be interesting to know if the problem occurred in the earlier
version of jaws.
Tim
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Ulla Quayle
Sent: 20 February 2008 12:29
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: Alt Key
Hi Tim
Unfortunately the problem with the alt key is still persisting. If you
have any more suggestions I'd be really grateful.
Thanks.
Ulla
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Tim Culhane
Sent: 20 February 2008 11:01
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: Alt Key
Hi Ulla,
Sounds like you have the infamous sticky alt key problem, whereby the
alt key has "gotten stuck down" as far as jaws is concerned.
Couple of possible solutions.
The simplest is to try and tap the alt key several times, i.e. Press
it several times quickly. If that doesn't work you could try the
following suggestion I found on the FS support page:
http://www.freedomscientific.com/fs_support/BulletinView.cfm?QC=899
Cheers,
Tim
-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Ulla Quayle
Sent: 20 February 2008 10:47
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Alt Key
Hi Everyone
I wonder if perhaps someone could help me with an issue I am having with
the alt key.
A few weeks ago I upgraded from JAWS 8.0 to JAWS 8.0.2173. After I
installed the update I started having problems with the alt key. The
first thing I did was to ask for a new keyboard for my PC as I thought
that was perhaps the problem. The new keyboard arrived but the same
thing is still happening.
Basically, sometimes when I press the alt key it doesn't always work.
For example if I am using alt tab to cycle through programmes and I am
in a Word document JAWS says alt tab but on the screen the curser moves
to the next tab position in the document. It also doesn't work when I'm
trying to get to the toolbars. It doesn't happen every time the alt is
pressed but it does happen on a regular basis. This is definitely not a
keyboard problem as I am now using a brand new keyboard.
Has anyone else come across this problem and if so any ideas on how to
sort it out? It is a bit frustrating and very strange.
Regards.
Ulla
Ulla Quayle
Training & Development Division
Mental Health Commission
Coimisiun Meabhair-Shlainte
St Martin's House
Waterloo Road
Dublin 4
Direct Dial - (01) 636 2415
Main Office - (01) 636 2400
Fax - (01) 636 2440
E-Mail - ulla.quayle@xxxxxxxxx
Web - www.mhcirl.ie
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