[vicsireland] Alt Key

  • From: "Ulla Quayle" <Ulla.Quayle@xxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Wed, 20 Feb 2008 10:47:15 -0000

Hi Everyone

I wonder if perhaps someone could help me with an issue I am having with
the alt key.

A few weeks ago I upgraded from JAWS 8.0 to JAWS 8.0.2173.  After I
installed the update I started having problems with the alt key.  The
first thing I did was to ask for a new keyboard for my PC as I thought
that was perhaps the problem.  The new keyboard arrived but the same
thing is still happening.

Basically, sometimes when I press the alt key it doesn't always work.
For example if I am using alt tab to cycle through programmes and I am
in a Word document JAWS says alt tab but on the screen the curser moves
to the next tab position in the document.  It also doesn't work when I'm
trying to get to the toolbars. It doesn't happen every time the alt is
pressed but it does happen on a regular basis.  This is definitely not a
keyboard problem as I am now using a brand new keyboard.

Has anyone else come across this problem and if so any ideas on how to
sort it out?  It is a bit frustrating and very strange.

Regards.

Ulla

Ulla Quayle
Training & Development Division
Mental Health Commission
Coimisiun Meabhair-Shlainte
St Martin's House
Waterloo Road
Dublin 4
Direct Dial - (01) 636 2415
Main Office - (01) 636 2400
Fax - (01) 636 2440
E-Mail - ulla.quayle@xxxxxxxxx
Web - www.mhcirl.ie

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