[THIN] Re: remote assistance portal wanted
- From: Melvin.Columna@xxxxxxxxx
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 10 Oct 2006 10:50:11 -0400
You can also try www.LogMeIn.com <http://www.LogMeIn.com> ... That's what
we use.
+++
NO CARRIER
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Pavlo Ignatusha
Sent: Tuesday, October 10, 2006 9:12 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] remote assistance portal wanted
Hi group,
Can someone suggest a good remote support portal?
What we are looking for is to have an end user logging a ticket with
helpdesk then go to the URL suggested by helpdesk rep and from that web page
the support rep would get access to user session (using outbound http or
https channel from user).
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. +1 (613) 732-3675
fax. +1 (613) 732-9986
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