[THIN] remote assistance portal wanted

Hi group,

 

Can someone suggest a good remote support portal? 

 

What we are looking for is to have an end user logging a ticket with
helpdesk then go to the URL suggested by helpdesk rep and from that web
page the support rep would get access to user session (using outbound
http or https channel from user). 

 

 

Thanks,

 

Pavlo Ignatusha

Systems Network Coordinator

Pembroke Regional Hospital

tel.  +1 (613) 732-3675

fax. +1 (613) 732-9986

 


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