[THIN] Re: remote assistance portal wanted

  • From: Melvin.Columna@xxxxxxxxx
  • To: thin@xxxxxxxxxxxxx
  • Date: Tue, 10 Oct 2006 10:50:11 -0400

You can also try  www.LogMeIn.com <http://www.LogMeIn.com>  ... That's what
we use.



From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Pavlo Ignatusha
Sent: Tuesday, October 10, 2006 9:12 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] remote assistance portal wanted

Hi group,


Can someone suggest a good remote support portal? 


What we are looking for is to have an end user logging a ticket with
helpdesk then go to the URL suggested by helpdesk rep and from that web page
the support rep would get access to user session (using outbound http or
https channel from user). 





Pavlo Ignatusha

Systems Network Coordinator

Pembroke Regional Hospital

tel.  +1 (613) 732-3675

fax. +1 (613) 732-9986


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