[THIN] Re: remote assistance portal wanted

Negotiate Pavlo, I got it for cheaper than that...

On 10/10/06, Pavlo Ignatusha <Pavlo.Ignatusha@xxxxxxxxxxxxx> wrote:

I just tried it and it looks nice. I will wait for Gotoassist to get back to me but LogMein is $1200 a year for single technician. This may be just what we need to start.



Thanks,



Pavlo Ignatusha

Systems Network Coordinator

Pembroke Regional Hospital

tel.  +1 (613) 732-3675

fax. +1 (613) 732-9986
  ------------------------------

*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Melvin.Columna@xxxxxxxxx
*Sent:* Tuesday, October 10, 2006 10:50 AM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] Re: remote assistance portal wanted



You can also try  www.LogMeIn.com ... That's what we use.


+++ NO CARRIER


------------------------------

*From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
Behalf Of *Pavlo Ignatusha
*Sent:* Tuesday, October 10, 2006 9:12 AM
*To:* thin@xxxxxxxxxxxxx
*Subject:* [THIN] remote assistance portal wanted

Hi group,



Can someone suggest a good remote support portal?



What we are looking for is to have an end user logging a ticket with
helpdesk then go to the URL suggested by helpdesk rep and from that web page
the support rep would get access to user session (using outbound http or
https channel from user).





Thanks,



Pavlo Ignatusha

Systems Network Coordinator

Pembroke Regional Hospital

tel.  +1 (613) 732-3675

fax. +1 (613) 732-9986



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