[THIN] Re: How many users will go on my server

  • From: "Nick Smith" <nick@xxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 23 Feb 2004 13:43:00 -0000

OK, I know people hate this, and the real answer is; go test it.
However, can anyone give a wild guesstimate of how many concurrent you
would get on a modern server running Windows 2003, with a published
desktop and just MS Office - Word, Excel, Outlook. Assume 2*2.4Ghz
Processors, 4GB RAM. 10? 50? 200? 2000? <Grins hopefully>? And what
happens if yo go dwon to 2GB or 1 GB RAM?

NIck

-----Original Message-----
From: Bernd Harzog [mailto:Bernd.Harzog@xxxxxxxxxxx]=20
Sent: 23 February 2004 13:36
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: How many users will go on my server

A word of warning on the Citrix test kit and anything else that uses =3D
scripts. Unless you know (or can find out) what the mix of usage is for
=3D each application (what is the distribution and intensity of =
activities
=3D within Notes), and the mix of usage is across Notes, the Office =3D
applications and SAP, it is going to be very hard to use a test tool to
=3D accurately simulate what is going to happen in your production =3D
environment.

A word of warning about sizing tools offered by any vendor that is =3D
selling anything except for a sizing tool. They are designed to show =3D
their own products in the best light possible. The scripts in the Citrix
=3D test kit exercise a minimum set of functionality across Word, Excel,
and =3D Notepad. A heavy user is defined as someone who types a lot -
which =3D leaves out the question of what happens when someone fires off =
a
report =3D in a line of business application. The same thing goes for =
any
sizing =3D tool offered by a server vendor - remember the objective of =
the
tool is =3D to help that vendor sell servers - not tell you the truth
about how many =3D users their server can support.

There are others here (like Ron and Brian) who have huge amounts of =3D
field experience answering this question - but my answer is to put a =3D
subset of the farm in production with real production users. Only =3D
through this method can you KNOW what is going to happen.

Finally, with respect to how you know when a server is at capacity, let
=3D me issue one other cautionary note. You (IMHO) cannot tell when a
server =3D is at capacity by looking at any utilization metrics (like =
CPU
%). The =3D reason for this is that (again IMHO) you cannot model
degradation in =3D responsiveness to users from utilization metrics. You
can have a fully =3D responsive server with a CPU utilization of 100%, =
and
one that is =3D totally unusable with a CPU utilization of 20%.

Cheers,

Bernd Harzog
CEO
RTO Software, Inc.
bernd.harzog@xxxxxxxxxxx
678-455-5506 x701
www.rtosoft.com

 -----Original Message-----
From:   Jim Kenzig http://thethin.net =
[mailto:jimkenz@xxxxxxxxxxxxxx]=3D20
Sent:   Monday, February 23, 2004 7:55 AM
To:     thin@xxxxxxxxxxxxx
Subject:        [THIN] Re: How many users will go on my server

The citrix server test kit from http://www.citrix.com/cdn and the =3D
Terminal server capacity tools at:
http://www.microsoft.com/windows2000/techinfo/reskit/tools/hotfixes/tscp
t=3D
-o.
asp
Claudio Rodriquez wrote a little utility for a Pocket/Palm PC at
http://www.cewindows.net/applications/tssizer.htm

Here is an article for 2003
http://www.microsoft.com/downloads/details.aspx?FamilyID=3D3Da2ae95da-be5=
6
-=3D
4495-
9fb5-e4b7170b33d9&DisplayLang=3D3Den

(will probably wrap, copy it all)
See the MS  FAQ
http://www.microsoft.com/windowsserver2003/community/centers/terminal/te
r=3D
min
al_faq.mspx

Article on Thinclient.net by Steve and Christa
http://www.thinclient.net/technology/Server_Sizing.htm

If it is HP servers and you are registered with Active answers HP has a
=3D tool to size with their servers on a link on
http://activeanswers.compaq.com/ActiveAnswers/Render/1,1027,4825-6-100-2
2=3D
5-1
,00.htm

Older white paper on sizing NT 4.0 and Compaq servers with some =3D
relevence
ftp://ftp.compaq.com/pub/partners/microsoft/infolib/ecg0680698.pdf

Brian Madden had a paper too (and also writes about it in his book I
believe) at brianmadden.com And he wrote a performance tuning one to use
once your server is set up to increase amount of users at
http://www.rtosoft.com/pages/whitepaper_ts_fbm.asp

Regards,
Jim Kenzig
http://thin.net


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On
Behalf Of Thomas, Jeremy
Sent: Monday, February 23, 2004 6:32 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] How many users will go on my server


Problem:
I have 2000 users. How many terminal servers do I need.

Servers are W2003, XPe, dual Xeon 2.8, 4Gb RAM All users receive a
published desktop. Standard applications are MS =3D Offic=3D3D e & Lotus
Notes, other applications include SAP.

I need to simulate a typical user load - users using applications in a =
=3D
"t=3D3D ypical" way, and automate this. Then, I need to test various =3D
applications=3D3D  like Appsense or TScale to see what sort of =
improvement
they make on =3D per=3D3D formance.

So:
What can I use to simulate userload of between 40 and 200 users making =
=3D
ty=3D3D pical use of our application set?
What criteria should I use to determine that the server is running at =
=3D
"fu=3D3D ll" capacity?
What other criteria might I use to fine tune these servers?
How did you do it?
What were your experiences?
What applications might I consider to get the servers running more =3D
effici=3D3D ently?

Regards,

Jeremy Thomas

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--> vc-iMonitor - Performance Monitoring, Control & Reporting 
--> vc-iControl - Desktop & Start Menu Management & Reporting 
--> vc-iMapper - Drive, Printer & COM Management & Reporting 
http://vizioncore.com/products.html 
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