[real-eyes] Re: ooups sorry Re: Re: e: Re: sirius/xm--collective action and d v s and windows screen reader.
- From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Tue, 26 Apr 2011 20:07:16 -0500
I wasn't offended, so no need for apology. I was just confused over what you
saw as any sort of internecine squabbling in all of the posts here the past
few days.
-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
On Behalf Of jose
Sent: Tuesday, April 26, 2011 6:19 PM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] ooups sorry Re: Re: e: Re: sirius/xm--collective action
and d v s and windows screen reader.
I want to just say first of all that I hate emails because the reader can't
hear the tone of the wrighter. I was not infering that we were fighting.
Just speeking in general terms. I want us to be united. In the Blindness
comunity there has been lots of in fighting that gets us no place. Because
dvs was brought up I wanted to shair my views about it.
DVS is an example on how we have sometimes as a comunity become divided.
There are other examples but I am shore you already know them.
In any case I am sorry if I came across in a way that was offensive to you.
I just want all of us to be on the same page on this and on so many other
topics.
I try to never ever play the discrimination card. I think it's a cop out
and used when there is no logical reson for a request.
god bless and good night.
Jose Lopez, President
Lopez Language Services, LLC
"We Speak Your Language"
Call us anytime at 888.824.3022
----- Original Message -----
From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Tuesday, April 26, 2011 3:10 PM
Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and
windows screen reader.
> What gives you the idea that there is fighting going on here? I don't see
> any of that. Just suggestions on how to best accomplish a task without a
> hurly burly.
>
> As for the descriptive video, it makes no real difference to me if it is
> there or not. I watch probably less than 30-minutes a week on average.
> Unless there is something like events of Sept 11, I will go weeks at a
> time
> without seeing any TV at all. I would prefer that there were more efforts
> in
> making books available. That is all.
>
> I agree with getting this done without making a big fuss and calling up
> the
> discrimination card. That has been the thrust of my entire discourse here.
> No harsh words or argument that I have seen. Not sure what you are
> reading.
>
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
> On Behalf Of jose
> Sent: Tuesday, April 26, 2011 1:44 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and
> windows screen reader.
>
> Ok, as for d v s, it's pretty strait forward. The Death are able to enjoy
> tons of TV shows because they can use the c c . there much more united
> when
> it comes to stuff like that then we the blind. Why is it that as blind
> persons we have to fight with each other on this problem.
>
> If you don't like or want d v s then don't use it. However it's not a one
> or
> the other kind of thing. I support making things such as weather alerts
> blind friendly.
>
> I may never use it because every time there is bad weather the local
> weather
> men go nuts and brake into programming to tell us all about the stormed.
>
> So it's truly not one or the other.
>
> It's hi time that we the people grab the bull by the horns and don't
> depend
> on big brother to take care of us all.
>
> however when all of our best efforts have failed, then and only then
> should
> we appeal to big brother to step in.
>
> It's the last step not the first.
>
> Putting a gun to peoples heads isn't going to help us in any way.
>
> As for windows so called screen readers. It's not a screen reader and was
> never meant to be one and probably will not ever be one.
>
> I understand that some of the companies that produce screen readers
> weren't
> in favor of micro soft having a free screen reader. I
>
> Can't prove it but if it's true I guess it would of effected there income.
>
> Love pace and joy to all.
>
>
>
> Jose Lopez, President
> Lopez Language Services, LLC
>
> "We Speak Your Language"
> Call us anytime at 888.824.3022
>
> ----- Original Message -----
> From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, April 26, 2011 7:21 AM
> Subject: [real-eyes] Re: e: Re: sirius/xm--collective action
>
>
>> Thanks! I hope you are referencing my plan to ditch the descriptive video
>> and make the LOC holdings totally accessible.
>>
>>
>>
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of jack and bakey
>> Sent: Monday, April 25, 2011 11:36 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] e: Re: sirius/xm--collective action
>>
>> Mitch,
>> Now that is a plan, with which I can completely agree.
>> Best
>> Jack
>>
>>
>>> ----- Original Message -----
>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx
>>>To: <real-eyes@xxxxxxxxxxxxx
>>>Date sent: Mon, 25 Apr 2011 15:20:03 -0500
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>My point exactly. I was going to ask if Apple did their
>> accessibility on
>>>their own or if they were forced to. And as for MS Windows
>> built-in screen
>>>reader, how many of us take advantage of that? Windows screen
>> reader will
>>>work in a pinch, but I don't know of anyone who uses it as a
>> primary reader
>>>when there are other choices.
>>
>>>I'd be willing to bet those laws mandating accessibility won't be
>> very
>>>effective. It will promote just enough shoddy work to frustrate
>> the hell out
>>>of all of us. We will have to have an Accessibility Czar" to
>> keep an eye on
>>>all those companies just to make sure they are doing what is
>> necessary and
>>>to a degree that is necessary. I don't trust the government
>> enough to think
>>>they will know what works and doesn't work when it comes to these
>> sorts of
>>>things. Personally, I think we would all be better served if the
>> gov't gave
>>>up on this issue and on forcing descriptive video and instead
>> required that
>>>every book in the Library of Congress were accessible.
>>
>>>-----Original Message-----
>>>From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>On Behalf Of Reginald George
>>>Sent: Monday, April 25, 2011 2:54 PM
>>>To: real-eyes@xxxxxxxxxxxxx
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>It's true that a company like Sprint won't change till it's
>> mandated, and
>>>will always do a crappy job. While a company like Apple who has
>> shown a
>>>real interest in Accessibility and hired someone to manage it
>> from the start
>>>seems to do a better job, and they set the bar for everyone else.
>>
>>>----- Original Message -----
>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx
>>>To: <real-eyes@xxxxxxxxxxxxx
>>>Sent: Monday, April 25, 2011 1:21 PM
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>
>>>It's a muddle--that's for sure. I don't like paying high prices
>> for
>>>specialized adaptive equipment any more than the next person, but
>> neither do
>>>I think the government ought to be sticking its nose into this
>> kind of
>>>situation. I am not at all clear on where this sort of thing is
>> condoned or
>>>encouraged by the Constitution. Should companies be encouraged
>> to make their
>>>devices accessible? Maybe! Should they be required by law? I am
>> not so sure
>>>on that one. And who is going to do a better job with it? Will
>> it be those
>>>under governmental duress, or will it be those who have a genuine
>> interst in
>>>accessibility.
>>
>>>Again, not trying to tick anyone off here. Take this for what it
>> is worth..
>>>It comes from a guy who doesn't own a cell phone and has no
>> interest in
>>>getting one. Though this was seriously tested a week or so back
>> by the post
>>>on the ancillary features of the I phone.
>>
>>
>>
>>>-----Original Message-----
>>>From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>On Behalf Of Kimberly A. Morrow
>>>Sent: Monday, April 25, 2011 12:44 PM
>>>To: real-eyes@xxxxxxxxxxxxx
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>Actually, Mitchell, you're speaking the truth. That's really
>> what it comes
>>>down to.
>>
>>
>>
>>>Kimberly Morrow, PhD
>>>Communications Specialist
>>
>>>Message of Hope Ministry
>>>1901 NW Blue Parkway
>>>Unity Village, MO 64065-0001
>>>message-of-hope@xxxxxxxxxxxxxxx
>>>Phone: 866--421-3066 (Toll-free)
>>>Hours: M-Th 7:00 a.m.-4:00 p.m. (CT)
>>
>>>-----Original Message-----
>>>From: real-eyes-bounce@xxxxxxxxxxxxx
>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Mitchell D.
>> Lynn
>>>Sent: Monday, April 25, 2011 12:27 PM
>>>To: real-eyes@xxxxxxxxxxxxx
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>Well, isn't it their prerogative to alienate paying customers
>> (intentionally
>>>or otherwise) if that suits their business needs? And it should
>> be their
>>>prerogative to build a device for whatever target audience they
>> want. If
>>>that means that some folks can use it and others can't, then so
>> be it. I
>>>know that sounds harsh, and I will probably get flamed for it.
>>
>>
>>>I don't have XM, and it doesn't bother me at all if their site is
>> or isn't
>>>accessible to me. That's just me though: I have no interest in
>> listening to
>>>XM on any device even if it were free. I had a 30-day trial on
>> Sonos and
>>>another with Squeezebox, and while I activated both (with the
>> full intention
>>>of trying it out) I never tuned in so much as one station one
>> time. Pandora
>>>and Rhapsody were more appealing, but in the end, I didn't give
>> them much of
>>>a listen either. Pandora has a cool concept, but in the end, not
>> being able
>>>to tell what was playing made the service useless. Never
>> bothered trying
>>>either over a computer, so that avenue might well have given me
>> band names
>>>and song titles, but the Sonos and Squeezebox displays do not
>> voice at all.
>>>The computer software for both give me the info, but I don't want
>> to carry a
>>>PC around with me just to see what is playing.
>>
>>>Now, before I tick everyone off here, I understand that if you
>> paid for a
>>>service that once worked, then you should get what you paid for
>> or a refund
>>>if resolution is not possible.
>>
>>
>>>-----Original Message-----
>>>From: real-eyes-bounce@xxxxxxxxxxxxx
>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>On Behalf Of Reginald George
>>>Sent: Monday, April 25, 2011 11:21 AM
>>>To: real-eyes@xxxxxxxxxxxxx
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>They can wangle out of it I'm sure. But what really rankles is
>> they had a
>>>web site and an IPhone app that worked fine for us, and they
>> killed both
>>>methods of access. They alienated paying customers and don't
>> seem to give a
>>>damn! I'm not even a subscriber and I'm pissed!
>>>----- Original Message -----
>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx
>>>To: <real-eyes@xxxxxxxxxxxxx
>>>Sent: Monday, April 25, 2011 10:31 AM
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>
>>>Will this apply to XM? It isn't a communication company in the
>> same way as a
>>>cell company. This is still kind of a side benefit for XM
>> subscribers. It
>>>isn't the primary focal point when you subscribe: that would be
>> getting it
>>>in your vehicle or some sort of stereo system.
>>
>>>-----Original Message-----
>>>From: real-eyes-bounce@xxxxxxxxxxxxx
>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>On Behalf Of Reginald George
>>>Sent: Monday, April 25, 2011 8:24 AM
>>>To: real-eyes@xxxxxxxxxxxxx
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>I'll tell you the incentive. The new FCC rules regarding
>> mandatory access
>>>for those of us with disabilities to communication devices. This
>> means
>>>speech has to be built into new cell phones, and there will be
>> much more
>>>pressure on companies to comply, and many more suits because this
>> issue is
>>>being taken seriously now by the government where it wasn't
>> before.
>>>Universal design is starting to be mandated on all levels, not
>> just for
>>>public accommodations.
>>>----- Original Message -----
>>>From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx
>>>To: <real-eyes@xxxxxxxxxxxxx
>>>Sent: Monday, April 25, 2011 7:08 AM
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>
>>>Here's the problem: Blindness is a very low-incidence disability.
>> What
>>>incentive do these companies really have in terms of listening to
>> our
>>>concerns? IN the scheme of things, we don't comprise that much of
>> their
>>>profit.
>>
>>
>>
>>>Kimberly Morrow, PhD
>>>Communications Specialist
>>
>>>Message of Hope Ministry
>>>1901 NW Blue Parkway
>>>Unity Village, MO 64065-0001
>>>message-of-hope@xxxxxxxxxxxxxxx
>>>Phone: 866--421-3066 (Toll-free)
>>>Hours: M-Th 7:00 a.m.-4:00 p.m. (CT)
>>
>>>-----Original Message-----
>>>From: real-eyes-bounce@xxxxxxxxxxxxx
>>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn
>> Walker
>>>Sent: Sunday, April 24, 2011 11:30 AM
>>>To: real-eyes@xxxxxxxxxxxxx
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>I have had trouble with AkccuuRadio's website because of the
>> flash content.
>>>I have written them twice asking that support for the many
>> stations have
>>>winamp or other media content links with no type of responce. I
>> haven't been
>>>able to find an actual phone number to contact them at either.
>> All of the
>>>stations are good and great. It's just the flash that is
>> annoying. I have
>>>asked them to please make the links accessible but, nothing so, I
>> need to
>>>look for a phone number to talk to someone.
>>
>>>Duyahn
>>
>>
>>>----- Original Message -----
>>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx
>>>To: <real-eyes@xxxxxxxxxxxxx
>>>Sent: Sunday, April 24, 2011 10:07 AM
>>>Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>
>>>> It would take thousands to register on their radar. Probably
>> better if
>>>you
>>>> could find a contact within the company and have everybody send
>> your
>>>pleas
>>>> and complaints through them. The fact that it is a large
>> company with
>>>call
>>>> center support over seas is exactly the reason something like
>> this is
>>>> going to be less likely to succeed. There are going to be
>> dozens,
>>>> scores,
>>>maybe
>>>> even hundreds of different agents taking your calls. They are
>> not
>>>> necessarily going to understand fully what you are explaining
>> nor
>>>> necessarily sympathize with you. They might not even speak
>> English all
>>
>>>> that
>>>> well. If you all do go the call route, I would suggest that
>> each and
>>>every
>>>> one of you who calls ask to speak to a supervisor, try to get an
>>>E-mail
>>>> address of someone in authority, and make absolutely sure you
>> get a
>>>case
>>>> number. If you all continue to make follow-up calls on a
>> regular
>>>basis,
>>>> you
>>>> might get some where. Plus, if you decided to take some other
>> kind of
>>>> action or further steps down the road, you all could pool the
>> case
>>>> numbers to
>>
>>>> good
>>>> effect in further communications or in legal action.
>>
>>>> These call centers aren't really in existence to solve problems.
>> They
>>>are
>>>> more to simply process calls. They are timed, and get greater
>>>> rewards/credit--whatever--for handling the call quickly, being
>> polite,
>>>and
>>>> following some mandated script that gives the impression of
>> concern
>>>and
>>>> helpfulness. Remember why companies locate their support
>> off-shore:
>>>for
>>>> cost
>>>> reasons.
>>
>>>> There may well be some terrific support agents who are concerned
>> about
>>
>>>> your
>>>> issue. But my experience in call centers as a tech support
>> agent tells
>>>me
>>>> that most will not be all that helpful. Your chances go way up
>> if you
>>>ask
>>>> for supervisors. Get the supervisor's E-mail addys, their
>> bosses'
>>>names
>>>> and
>>>> their bosses' E-mail addys. Get the case number above all, and
>> ask if
>>>> there is a way you can track the ticket's progress online.
>>
>>>> Hope this helps. I know it sounds cynical, but it is more
>> realistic
>>>than
>>>> cynical.
>>
>>
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>> On Behalf Of Wendy
>>>> Sent: Saturday, April 23, 2011 7:40 PM
>>>> To: real-eyes@xxxxxxxxxxxxx; real-eyes@xxxxxxxxxxxxx
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>
>>>> I'm willing to join in this effort if enough people do as well.
>> If
>>>there
>>>> is
>>>> lots of chatter about this on the list maybe we should come up
>> with
>>>> another way to talk about how and when we should take this
>> action.
>>>> Wendy
>>>> At 09:33 AM 4/23/2011, Kimberly Morrow, Ph.D. wrote:
>>>>>app, and the online platform continues to be inaccessible, I have
>> an
>>>>>idea as to how we should take action.
>>
>>
>>>>>Large companies such as Sirius/XM seldom listen to one
>>>>>individual--especially when their call center is located
>> somewhere
>>>> overseas.
>>>>>Those of us who are currently subscribed to the online Sirius/XM
>>>>>platforms, which are no longer accessible, and who wish to cease
>>>>>donating our $3.00 per month (hey, folks, that's $36 per
>> year--you
>>>know
>>>>>how many IPhone apps you could buy with that???): We should all
>> pick a
>>
>>>>>day, and everyone should call sirius/xm and unsubscribe to the
>> online
>>>>>service on the same day, each of us stating to sirius/xm our
>> reason
>>>for
>>>>>doing so. Only when a collective voice is heard will Sirius/XM
>> (or any
>>
>>>>>other currently inaccessible service), truly take note and
>> listen.
>>
>>
>>
>>>>>How about it?
>>
>>
>>
>>>>>Kim
>>
>>
>>
>>
>>
>>>>>To subscribe or to leave the list, or to set other subscription
>>>>>options, go to www.freelists.org/list/real-eyes
>>
>>>> To subscribe or to leave the list, or to set other subscription
>>>options,
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