I wasn't offended, so no need for apology. I was just confused over what you saw as any sort of internecine squabbling in all of the posts here the past few days. -----Original Message----- From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of jose Sent: Tuesday, April 26, 2011 6:19 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] ooups sorry Re: Re: e: Re: sirius/xm--collective action and d v s and windows screen reader. I want to just say first of all that I hate emails because the reader can't hear the tone of the wrighter. I was not infering that we were fighting. Just speeking in general terms. I want us to be united. In the Blindness comunity there has been lots of in fighting that gets us no place. Because dvs was brought up I wanted to shair my views about it. DVS is an example on how we have sometimes as a comunity become divided. There are other examples but I am shore you already know them. In any case I am sorry if I came across in a way that was offensive to you. I just want all of us to be on the same page on this and on so many other topics. I try to never ever play the discrimination card. I think it's a cop out and used when there is no logical reson for a request. god bless and good night. Jose Lopez, President Lopez Language Services, LLC "We Speak Your Language" Call us anytime at 888.824.3022 ----- Original Message ----- From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Tuesday, April 26, 2011 3:10 PM Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and windows screen reader. > What gives you the idea that there is fighting going on here? I don't see > any of that. Just suggestions on how to best accomplish a task without a > hurly burly. > > As for the descriptive video, it makes no real difference to me if it is > there or not. I watch probably less than 30-minutes a week on average. > Unless there is something like events of Sept 11, I will go weeks at a > time > without seeing any TV at all. I would prefer that there were more efforts > in > making books available. That is all. > > I agree with getting this done without making a big fuss and calling up > the > discrimination card. That has been the thrust of my entire discourse here. > No harsh words or argument that I have seen. Not sure what you are > reading. > > -----Original Message----- > From: real-eyes-bounce@xxxxxxxxxxxxx > [mailto:real-eyes-bounce@xxxxxxxxxxxxx] > On Behalf Of jose > Sent: Tuesday, April 26, 2011 1:44 PM > To: real-eyes@xxxxxxxxxxxxx > Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and > windows screen reader. > > Ok, as for d v s, it's pretty strait forward. The Death are able to enjoy > tons of TV shows because they can use the c c . there much more united > when > it comes to stuff like that then we the blind. Why is it that as blind > persons we have to fight with each other on this problem. > > If you don't like or want d v s then don't use it. However it's not a one > or > the other kind of thing. I support making things such as weather alerts > blind friendly. > > I may never use it because every time there is bad weather the local > weather > men go nuts and brake into programming to tell us all about the stormed. > > So it's truly not one or the other. > > It's hi time that we the people grab the bull by the horns and don't > depend > on big brother to take care of us all. > > however when all of our best efforts have failed, then and only then > should > we appeal to big brother to step in. > > It's the last step not the first. > > Putting a gun to peoples heads isn't going to help us in any way. > > As for windows so called screen readers. It's not a screen reader and was > never meant to be one and probably will not ever be one. > > I understand that some of the companies that produce screen readers > weren't > in favor of micro soft having a free screen reader. I > > Can't prove it but if it's true I guess it would of effected there income. > > Love pace and joy to all. > > > > Jose Lopez, President > Lopez Language Services, LLC > > "We Speak Your Language" > Call us anytime at 888.824.3022 > > ----- Original Message ----- > From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx> > To: <real-eyes@xxxxxxxxxxxxx> > Sent: Tuesday, April 26, 2011 7:21 AM > Subject: [real-eyes] Re: e: Re: sirius/xm--collective action > > >> Thanks! I hope you are referencing my plan to ditch the descriptive video >> and make the LOC holdings totally accessible. >> >> >> >> >> -----Original Message----- >> From: real-eyes-bounce@xxxxxxxxxxxxx >> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >> On Behalf Of jack and bakey >> Sent: Monday, April 25, 2011 11:36 PM >> To: real-eyes@xxxxxxxxxxxxx >> Subject: [real-eyes] e: Re: sirius/xm--collective action >> >> Mitch, >> Now that is a plan, with which I can completely agree. >> Best >> Jack >> >> >>> ----- Original Message ----- >>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>To: <real-eyes@xxxxxxxxxxxxx >>>Date sent: Mon, 25 Apr 2011 15:20:03 -0500 >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >>>My point exactly. I was going to ask if Apple did their >> accessibility on >>>their own or if they were forced to. And as for MS Windows >> built-in screen >>>reader, how many of us take advantage of that? Windows screen >> reader will >>>work in a pinch, but I don't know of anyone who uses it as a >> primary reader >>>when there are other choices. >> >>>I'd be willing to bet those laws mandating accessibility won't be >> very >>>effective. It will promote just enough shoddy work to frustrate >> the hell out >>>of all of us. We will have to have an Accessibility Czar" to >> keep an eye on >>>all those companies just to make sure they are doing what is >> necessary and >>>to a degree that is necessary. I don't trust the government >> enough to think >>>they will know what works and doesn't work when it comes to these >> sorts of >>>things. Personally, I think we would all be better served if the >> gov't gave >>>up on this issue and on forcing descriptive video and instead >> required that >>>every book in the Library of Congress were accessible. >> >>>-----Original Message----- >>>From: real-eyes-bounce@xxxxxxxxxxxxx >> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>On Behalf Of Reginald George >>>Sent: Monday, April 25, 2011 2:54 PM >>>To: real-eyes@xxxxxxxxxxxxx >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >>>It's true that a company like Sprint won't change till it's >> mandated, and >>>will always do a crappy job. While a company like Apple who has >> shown a >>>real interest in Accessibility and hired someone to manage it >> from the start >>>seems to do a better job, and they set the bar for everyone else. >> >>>----- Original Message ----- >>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>To: <real-eyes@xxxxxxxxxxxxx >>>Sent: Monday, April 25, 2011 1:21 PM >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >> >>>It's a muddle--that's for sure. I don't like paying high prices >> for >>>specialized adaptive equipment any more than the next person, but >> neither do >>>I think the government ought to be sticking its nose into this >> kind of >>>situation. I am not at all clear on where this sort of thing is >> condoned or >>>encouraged by the Constitution. Should companies be encouraged >> to make their >>>devices accessible? Maybe! Should they be required by law? I am >> not so sure >>>on that one. And who is going to do a better job with it? Will >> it be those >>>under governmental duress, or will it be those who have a genuine >> interst in >>>accessibility. >> >>>Again, not trying to tick anyone off here. Take this for what it >> is worth.. >>>It comes from a guy who doesn't own a cell phone and has no >> interest in >>>getting one. Though this was seriously tested a week or so back >> by the post >>>on the ancillary features of the I phone. >> >> >> >>>-----Original Message----- >>>From: real-eyes-bounce@xxxxxxxxxxxxx >> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>On Behalf Of Kimberly A. Morrow >>>Sent: Monday, April 25, 2011 12:44 PM >>>To: real-eyes@xxxxxxxxxxxxx >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >>>Actually, Mitchell, you're speaking the truth. That's really >> what it comes >>>down to. >> >> >> >>>Kimberly Morrow, PhD >>>Communications Specialist >> >>>Message of Hope Ministry >>>1901 NW Blue Parkway >>>Unity Village, MO 64065-0001 >>>message-of-hope@xxxxxxxxxxxxxxx >>>Phone: 866--421-3066 (Toll-free) >>>Hours: M-Th 7:00 a.m.-4:00 p.m. (CT) >> >>>-----Original Message----- >>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Mitchell D. >> Lynn >>>Sent: Monday, April 25, 2011 12:27 PM >>>To: real-eyes@xxxxxxxxxxxxx >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >>>Well, isn't it their prerogative to alienate paying customers >> (intentionally >>>or otherwise) if that suits their business needs? And it should >> be their >>>prerogative to build a device for whatever target audience they >> want. If >>>that means that some folks can use it and others can't, then so >> be it. I >>>know that sounds harsh, and I will probably get flamed for it. >> >> >>>I don't have XM, and it doesn't bother me at all if their site is >> or isn't >>>accessible to me. That's just me though: I have no interest in >> listening to >>>XM on any device even if it were free. I had a 30-day trial on >> Sonos and >>>another with Squeezebox, and while I activated both (with the >> full intention >>>of trying it out) I never tuned in so much as one station one >> time. Pandora >>>and Rhapsody were more appealing, but in the end, I didn't give >> them much of >>>a listen either. Pandora has a cool concept, but in the end, not >> being able >>>to tell what was playing made the service useless. Never >> bothered trying >>>either over a computer, so that avenue might well have given me >> band names >>>and song titles, but the Sonos and Squeezebox displays do not >> voice at all. >>>The computer software for both give me the info, but I don't want >> to carry a >>>PC around with me just to see what is playing. >> >>>Now, before I tick everyone off here, I understand that if you >> paid for a >>>service that once worked, then you should get what you paid for >> or a refund >>>if resolution is not possible. >> >> >>>-----Original Message----- >>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>On Behalf Of Reginald George >>>Sent: Monday, April 25, 2011 11:21 AM >>>To: real-eyes@xxxxxxxxxxxxx >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >>>They can wangle out of it I'm sure. But what really rankles is >> they had a >>>web site and an IPhone app that worked fine for us, and they >> killed both >>>methods of access. They alienated paying customers and don't >> seem to give a >>>damn! I'm not even a subscriber and I'm pissed! >>>----- Original Message ----- >>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>To: <real-eyes@xxxxxxxxxxxxx >>>Sent: Monday, April 25, 2011 10:31 AM >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >> >>>Will this apply to XM? It isn't a communication company in the >> same way as a >>>cell company. This is still kind of a side benefit for XM >> subscribers. It >>>isn't the primary focal point when you subscribe: that would be >> getting it >>>in your vehicle or some sort of stereo system. >> >>>-----Original Message----- >>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>On Behalf Of Reginald George >>>Sent: Monday, April 25, 2011 8:24 AM >>>To: real-eyes@xxxxxxxxxxxxx >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >>>I'll tell you the incentive. The new FCC rules regarding >> mandatory access >>>for those of us with disabilities to communication devices. This >> means >>>speech has to be built into new cell phones, and there will be >> much more >>>pressure on companies to comply, and many more suits because this >> issue is >>>being taken seriously now by the government where it wasn't >> before. >>>Universal design is starting to be mandated on all levels, not >> just for >>>public accommodations. >>>----- Original Message ----- >>>From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx >>>To: <real-eyes@xxxxxxxxxxxxx >>>Sent: Monday, April 25, 2011 7:08 AM >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >> >>>Here's the problem: Blindness is a very low-incidence disability. >> What >>>incentive do these companies really have in terms of listening to >> our >>>concerns? IN the scheme of things, we don't comprise that much of >> their >>>profit. >> >> >> >>>Kimberly Morrow, PhD >>>Communications Specialist >> >>>Message of Hope Ministry >>>1901 NW Blue Parkway >>>Unity Village, MO 64065-0001 >>>message-of-hope@xxxxxxxxxxxxxxx >>>Phone: 866--421-3066 (Toll-free) >>>Hours: M-Th 7:00 a.m.-4:00 p.m. (CT) >> >>>-----Original Message----- >>>From: real-eyes-bounce@xxxxxxxxxxxxx >>>[mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn >> Walker >>>Sent: Sunday, April 24, 2011 11:30 AM >>>To: real-eyes@xxxxxxxxxxxxx >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >>>I have had trouble with AkccuuRadio's website because of the >> flash content. >>>I have written them twice asking that support for the many >> stations have >>>winamp or other media content links with no type of responce. I >> haven't been >>>able to find an actual phone number to contact them at either. >> All of the >>>stations are good and great. It's just the flash that is >> annoying. I have >>>asked them to please make the links accessible but, nothing so, I >> need to >>>look for a phone number to talk to someone. >> >>>Duyahn >> >> >>>----- Original Message ----- >>>From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx >>>To: <real-eyes@xxxxxxxxxxxxx >>>Sent: Sunday, April 24, 2011 10:07 AM >>>Subject: [real-eyes] Re: sirius/xm--collective action >> >> >>>> It would take thousands to register on their radar. Probably >> better if >>>you >>>> could find a contact within the company and have everybody send >> your >>>pleas >>>> and complaints through them. The fact that it is a large >> company with >>>call >>>> center support over seas is exactly the reason something like >> this is >>>> going to be less likely to succeed. There are going to be >> dozens, >>>> scores, >>>maybe >>>> even hundreds of different agents taking your calls. They are >> not >>>> necessarily going to understand fully what you are explaining >> nor >>>> necessarily sympathize with you. They might not even speak >> English all >> >>>> that >>>> well. If you all do go the call route, I would suggest that >> each and >>>every >>>> one of you who calls ask to speak to a supervisor, try to get an >>>E-mail >>>> address of someone in authority, and make absolutely sure you >> get a >>>case >>>> number. If you all continue to make follow-up calls on a >> regular >>>basis, >>>> you >>>> might get some where. Plus, if you decided to take some other >> kind of >>>> action or further steps down the road, you all could pool the >> case >>>> numbers to >> >>>> good >>>> effect in further communications or in legal action. >> >>>> These call centers aren't really in existence to solve problems. >> They >>>are >>>> more to simply process calls. They are timed, and get greater >>>> rewards/credit--whatever--for handling the call quickly, being >> polite, >>>and >>>> following some mandated script that gives the impression of >> concern >>>and >>>> helpfulness. Remember why companies locate their support >> off-shore: >>>for >>>> cost >>>> reasons. >> >>>> There may well be some terrific support agents who are concerned >> about >> >>>> your >>>> issue. But my experience in call centers as a tech support >> agent tells >>>me >>>> that most will not be all that helpful. Your chances go way up >> if you >>>ask >>>> for supervisors. Get the supervisor's E-mail addys, their >> bosses' >>>names >>>> and >>>> their bosses' E-mail addys. Get the case number above all, and >> ask if >>>> there is a way you can track the ticket's progress online. >> >>>> Hope this helps. I know it sounds cynical, but it is more >> realistic >>>than >>>> cynical. >> >> >>>> -----Original Message----- >>>> From: real-eyes-bounce@xxxxxxxxxxxxx >>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] >>>> On Behalf Of Wendy >>>> Sent: Saturday, April 23, 2011 7:40 PM >>>> To: real-eyes@xxxxxxxxxxxxx; real-eyes@xxxxxxxxxxxxx >>>> Subject: [real-eyes] Re: sirius/xm--collective action >> >>>> I'm willing to join in this effort if enough people do as well. >> If >>>there >>>> is >>>> lots of chatter about this on the list maybe we should come up >> with >>>> another way to talk about how and when we should take this >> action. >>>> Wendy >>>> At 09:33 AM 4/23/2011, Kimberly Morrow, Ph.D. wrote: >>>>>app, and the online platform continues to be inaccessible, I have >> an >>>>>idea as to how we should take action. >> >> >>>>>Large companies such as Sirius/XM seldom listen to one >>>>>individual--especially when their call center is located >> somewhere >>>> overseas. >>>>>Those of us who are currently subscribed to the online Sirius/XM >>>>>platforms, which are no longer accessible, and who wish to cease >>>>>donating our $3.00 per month (hey, folks, that's $36 per >> year--you >>>know >>>>>how many IPhone apps you could buy with that???): We should all >> pick a >> >>>>>day, and everyone should call sirius/xm and unsubscribe to the >> online >>>>>service on the same day, each of us stating to sirius/xm our >> reason >>>for >>>>>doing so. Only when a collective voice is heard will Sirius/XM >> (or any >> >>>>>other currently inaccessible service), truly take note and >> listen. >> >> >> >>>>>How about it? >> >> >> >>>>>Kim >> >> >> >> >> >>>>>To subscribe or to leave the list, or to set other subscription >>>>>options, go to www.freelists.org/list/real-eyes >> >>>> To subscribe or to leave the list, or to set other subscription >>>options, >>>> go >>>> to www.freelists.org/list/real-eyes >> >> >>>> To subscribe or to leave the list, or to set other subscription >>>options, >>>> go to www.freelists.org/list/real-eyes >> >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go >>>to www.freelists.org/list/real-eyes >> >> >>>To subscribe or to leave the list, or to set other subscription >> options, go to www.freelists.org/list/real-eyes >> >> >> To subscribe or to leave the list, or to set other subscription options, >> go >> to www.freelists.org/list/real-eyes >> >> >> To subscribe or to leave the list, or to set other subscription options, >> go to www.freelists.org/list/real-eyes >> >> > > To subscribe or to leave the list, or to set other subscription options, > go > to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes