[real-eyes] Re: ooups sorry Re: Re: e: Re: sirius/xm--collective action and d v s and windows screen reader.
- From: "R. E. Driscoll Sr" <llocsirdsr@xxxxxxx>
- To: real-eyes@xxxxxxxxxxxxx
- Date: Tue, 26 Apr 2011 18:55:36 -0500
Let us create a dictionary of how we feel when we write an email. I
will start this off with <phew> means I really needed to get rid of this
thought! (consider this notation to be a sigh of relief)
On 4/26/2011 6:18 PM, jose wrote:
> I want to just say first of all that I hate emails because the reader can't
> hear the tone of the wrighter. I was not infering that we were fighting.
> Just speeking in general terms. I want us to be united. In the Blindness
> comunity there has been lots of in fighting that gets us no place. Because
> dvs was brought up I wanted to shair my views about it.
>
> DVS is an example on how we have sometimes as a comunity become divided.
>
> There are other examples but I am shore you already know them.
>
> In any case I am sorry if I came across in a way that was offensive to you.
>
> I just want all of us to be on the same page on this and on so many other
> topics.
>
> I try to never ever play the discrimination card. I think it's a cop out
> and used when there is no logical reson for a request.
>
>
> god bless and good night.
> Jose Lopez, President
> Lopez Language Services, LLC
>
> "We Speak Your Language"
> Call us anytime at 888.824.3022
>
> ----- Original Message -----
> From: "Mitchell D. Lynn"<mlynn@xxxxxxxxx>
> To:<real-eyes@xxxxxxxxxxxxx>
> Sent: Tuesday, April 26, 2011 3:10 PM
> Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and
> windows screen reader.
>
>
>> What gives you the idea that there is fighting going on here? I don't see
>> any of that. Just suggestions on how to best accomplish a task without a
>> hurly burly.
>>
>> As for the descriptive video, it makes no real difference to me if it is
>> there or not. I watch probably less than 30-minutes a week on average.
>> Unless there is something like events of Sept 11, I will go weeks at a
>> time
>> without seeing any TV at all. I would prefer that there were more efforts
>> in
>> making books available. That is all.
>>
>> I agree with getting this done without making a big fuss and calling up
>> the
>> discrimination card. That has been the thrust of my entire discourse here.
>> No harsh words or argument that I have seen. Not sure what you are
>> reading.
>>
>> -----Original Message-----
>> From: real-eyes-bounce@xxxxxxxxxxxxx
>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>> On Behalf Of jose
>> Sent: Tuesday, April 26, 2011 1:44 PM
>> To: real-eyes@xxxxxxxxxxxxx
>> Subject: [real-eyes] Re: e: Re: sirius/xm--collective action and d v s and
>> windows screen reader.
>>
>> Ok, as for d v s, it's pretty strait forward. The Death are able to enjoy
>> tons of TV shows because they can use the c c . there much more united
>> when
>> it comes to stuff like that then we the blind. Why is it that as blind
>> persons we have to fight with each other on this problem.
>>
>> If you don't like or want d v s then don't use it. However it's not a one
>> or
>> the other kind of thing. I support making things such as weather alerts
>> blind friendly.
>>
>> I may never use it because every time there is bad weather the local
>> weather
>> men go nuts and brake into programming to tell us all about the stormed.
>>
>> So it's truly not one or the other.
>>
>> It's hi time that we the people grab the bull by the horns and don't
>> depend
>> on big brother to take care of us all.
>>
>> however when all of our best efforts have failed, then and only then
>> should
>> we appeal to big brother to step in.
>>
>> It's the last step not the first.
>>
>> Putting a gun to peoples heads isn't going to help us in any way.
>>
>> As for windows so called screen readers. It's not a screen reader and was
>> never meant to be one and probably will not ever be one.
>>
>> I understand that some of the companies that produce screen readers
>> weren't
>> in favor of micro soft having a free screen reader. I
>>
>> Can't prove it but if it's true I guess it would of effected there income.
>>
>> Love pace and joy to all.
>>
>>
>>
>> Jose Lopez, President
>> Lopez Language Services, LLC
>>
>> "We Speak Your Language"
>> Call us anytime at 888.824.3022
>>
>> ----- Original Message -----
>> From: "Mitchell D. Lynn"<mlynn@xxxxxxxxx>
>> To:<real-eyes@xxxxxxxxxxxxx>
>> Sent: Tuesday, April 26, 2011 7:21 AM
>> Subject: [real-eyes] Re: e: Re: sirius/xm--collective action
>>
>>
>>> Thanks! I hope you are referencing my plan to ditch the descriptive video
>>> and make the LOC holdings totally accessible.
>>>
>>>
>>>
>>>
>>> -----Original Message-----
>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>> On Behalf Of jack and bakey
>>> Sent: Monday, April 25, 2011 11:36 PM
>>> To: real-eyes@xxxxxxxxxxxxx
>>> Subject: [real-eyes] e: Re: sirius/xm--collective action
>>>
>>> Mitch,
>>> Now that is a plan, with which I can completely agree.
>>> Best
>>> Jack
>>>
>>>
>>>> ----- Original Message -----
>>>> From: "Mitchell D. Lynn"<mlynn@xxxxxxxxx
>>>> To:<real-eyes@xxxxxxxxxxxxx
>>>> Date sent: Mon, 25 Apr 2011 15:20:03 -0500
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>> My point exactly. I was going to ask if Apple did their
>>> accessibility on
>>>> their own or if they were forced to. And as for MS Windows
>>> built-in screen
>>>> reader, how many of us take advantage of that? Windows screen
>>> reader will
>>>> work in a pinch, but I don't know of anyone who uses it as a
>>> primary reader
>>>> when there are other choices.
>>>> I'd be willing to bet those laws mandating accessibility won't be
>>> very
>>>> effective. It will promote just enough shoddy work to frustrate
>>> the hell out
>>>> of all of us. We will have to have an Accessibility Czar" to
>>> keep an eye on
>>>> all those companies just to make sure they are doing what is
>>> necessary and
>>>> to a degree that is necessary. I don't trust the government
>>> enough to think
>>>> they will know what works and doesn't work when it comes to these
>>> sorts of
>>>> things. Personally, I think we would all be better served if the
>>> gov't gave
>>>> up on this issue and on forcing descriptive video and instead
>>> required that
>>>> every book in the Library of Congress were accessible.
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>> On Behalf Of Reginald George
>>>> Sent: Monday, April 25, 2011 2:54 PM
>>>> To: real-eyes@xxxxxxxxxxxxx
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>> It's true that a company like Sprint won't change till it's
>>> mandated, and
>>>> will always do a crappy job. While a company like Apple who has
>>> shown a
>>>> real interest in Accessibility and hired someone to manage it
>>> from the start
>>>> seems to do a better job, and they set the bar for everyone else.
>>>> ----- Original Message -----
>>>> From: "Mitchell D. Lynn"<mlynn@xxxxxxxxx
>>>> To:<real-eyes@xxxxxxxxxxxxx
>>>> Sent: Monday, April 25, 2011 1:21 PM
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>
>>>> It's a muddle--that's for sure. I don't like paying high prices
>>> for
>>>> specialized adaptive equipment any more than the next person, but
>>> neither do
>>>> I think the government ought to be sticking its nose into this
>>> kind of
>>>> situation. I am not at all clear on where this sort of thing is
>>> condoned or
>>>> encouraged by the Constitution. Should companies be encouraged
>>> to make their
>>>> devices accessible? Maybe! Should they be required by law? I am
>>> not so sure
>>>> on that one. And who is going to do a better job with it? Will
>>> it be those
>>>> under governmental duress, or will it be those who have a genuine
>>> interst in
>>>> accessibility.
>>>> Again, not trying to tick anyone off here. Take this for what it
>>> is worth..
>>>> It comes from a guy who doesn't own a cell phone and has no
>>> interest in
>>>> getting one. Though this was seriously tested a week or so back
>>> by the post
>>>> on the ancillary features of the I phone.
>>>
>>>
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>> On Behalf Of Kimberly A. Morrow
>>>> Sent: Monday, April 25, 2011 12:44 PM
>>>> To: real-eyes@xxxxxxxxxxxxx
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>> Actually, Mitchell, you're speaking the truth. That's really
>>> what it comes
>>>> down to.
>>>
>>>
>>>> Kimberly Morrow, PhD
>>>> Communications Specialist
>>>> Message of Hope Ministry
>>>> 1901 NW Blue Parkway
>>>> Unity Village, MO 64065-0001
>>>> message-of-hope@xxxxxxxxxxxxxxx
>>>> Phone: 866--421-3066 (Toll-free)
>>>> Hours: M-Th 7:00 a.m.-4:00 p.m. (CT)
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Mitchell D.
>>> Lynn
>>>> Sent: Monday, April 25, 2011 12:27 PM
>>>> To: real-eyes@xxxxxxxxxxxxx
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>> Well, isn't it their prerogative to alienate paying customers
>>> (intentionally
>>>> or otherwise) if that suits their business needs? And it should
>>> be their
>>>> prerogative to build a device for whatever target audience they
>>> want. If
>>>> that means that some folks can use it and others can't, then so
>>> be it. I
>>>> know that sounds harsh, and I will probably get flamed for it.
>>>
>>>> I don't have XM, and it doesn't bother me at all if their site is
>>> or isn't
>>>> accessible to me. That's just me though: I have no interest in
>>> listening to
>>>> XM on any device even if it were free. I had a 30-day trial on
>>> Sonos and
>>>> another with Squeezebox, and while I activated both (with the
>>> full intention
>>>> of trying it out) I never tuned in so much as one station one
>>> time. Pandora
>>>> and Rhapsody were more appealing, but in the end, I didn't give
>>> them much of
>>>> a listen either. Pandora has a cool concept, but in the end, not
>>> being able
>>>> to tell what was playing made the service useless. Never
>>> bothered trying
>>>> either over a computer, so that avenue might well have given me
>>> band names
>>>> and song titles, but the Sonos and Squeezebox displays do not
>>> voice at all.
>>>> The computer software for both give me the info, but I don't want
>>> to carry a
>>>> PC around with me just to see what is playing.
>>>> Now, before I tick everyone off here, I understand that if you
>>> paid for a
>>>> service that once worked, then you should get what you paid for
>>> or a refund
>>>> if resolution is not possible.
>>>
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>> On Behalf Of Reginald George
>>>> Sent: Monday, April 25, 2011 11:21 AM
>>>> To: real-eyes@xxxxxxxxxxxxx
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>> They can wangle out of it I'm sure. But what really rankles is
>>> they had a
>>>> web site and an IPhone app that worked fine for us, and they
>>> killed both
>>>> methods of access. They alienated paying customers and don't
>>> seem to give a
>>>> damn! I'm not even a subscriber and I'm pissed!
>>>> ----- Original Message -----
>>>> From: "Mitchell D. Lynn"<mlynn@xxxxxxxxx
>>>> To:<real-eyes@xxxxxxxxxxxxx
>>>> Sent: Monday, April 25, 2011 10:31 AM
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>
>>>> Will this apply to XM? It isn't a communication company in the
>>> same way as a
>>>> cell company. This is still kind of a side benefit for XM
>>> subscribers. It
>>>> isn't the primary focal point when you subscribe: that would be
>>> getting it
>>>> in your vehicle or some sort of stereo system.
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>> On Behalf Of Reginald George
>>>> Sent: Monday, April 25, 2011 8:24 AM
>>>> To: real-eyes@xxxxxxxxxxxxx
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>> I'll tell you the incentive. The new FCC rules regarding
>>> mandatory access
>>>> for those of us with disabilities to communication devices. This
>>> means
>>>> speech has to be built into new cell phones, and there will be
>>> much more
>>>> pressure on companies to comply, and many more suits because this
>>> issue is
>>>> being taken seriously now by the government where it wasn't
>>> before.
>>>> Universal design is starting to be mandated on all levels, not
>>> just for
>>>> public accommodations.
>>>> ----- Original Message -----
>>>> From: "Kimberly A. Morrow"<morrowka@xxxxxxxxxxxxxxx
>>>> To:<real-eyes@xxxxxxxxxxxxx
>>>> Sent: Monday, April 25, 2011 7:08 AM
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>
>>>> Here's the problem: Blindness is a very low-incidence disability.
>>> What
>>>> incentive do these companies really have in terms of listening to
>>> our
>>>> concerns? IN the scheme of things, we don't comprise that much of
>>> their
>>>> profit.
>>>
>>>
>>>> Kimberly Morrow, PhD
>>>> Communications Specialist
>>>> Message of Hope Ministry
>>>> 1901 NW Blue Parkway
>>>> Unity Village, MO 64065-0001
>>>> message-of-hope@xxxxxxxxxxxxxxx
>>>> Phone: 866--421-3066 (Toll-free)
>>>> Hours: M-Th 7:00 a.m.-4:00 p.m. (CT)
>>>> -----Original Message-----
>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn
>>> Walker
>>>> Sent: Sunday, April 24, 2011 11:30 AM
>>>> To: real-eyes@xxxxxxxxxxxxx
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>> I have had trouble with AkccuuRadio's website because of the
>>> flash content.
>>>> I have written them twice asking that support for the many
>>> stations have
>>>> winamp or other media content links with no type of responce. I
>>> haven't been
>>>> able to find an actual phone number to contact them at either.
>>> All of the
>>>> stations are good and great. It's just the flash that is
>>> annoying. I have
>>>> asked them to please make the links accessible but, nothing so, I
>>> need to
>>>> look for a phone number to talk to someone.
>>>> Duyahn
>>>
>>>> ----- Original Message -----
>>>> From: "Mitchell D. Lynn"<mlynn@xxxxxxxxx
>>>> To:<real-eyes@xxxxxxxxxxxxx
>>>> Sent: Sunday, April 24, 2011 10:07 AM
>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>
>>>>> It would take thousands to register on their radar. Probably
>>> better if
>>>> you
>>>>> could find a contact within the company and have everybody send
>>> your
>>>> pleas
>>>>> and complaints through them. The fact that it is a large
>>> company with
>>>> call
>>>>> center support over seas is exactly the reason something like
>>> this is
>>>>> going to be less likely to succeed. There are going to be
>>> dozens,
>>>>> scores,
>>>> maybe
>>>>> even hundreds of different agents taking your calls. They are
>>> not
>>>>> necessarily going to understand fully what you are explaining
>>> nor
>>>>> necessarily sympathize with you. They might not even speak
>>> English all
>>>
>>>>> that
>>>>> well. If you all do go the call route, I would suggest that
>>> each and
>>>> every
>>>>> one of you who calls ask to speak to a supervisor, try to get an
>>>> E-mail
>>>>> address of someone in authority, and make absolutely sure you
>>> get a
>>>> case
>>>>> number. If you all continue to make follow-up calls on a
>>> regular
>>>> basis,
>>>>> you
>>>>> might get some where. Plus, if you decided to take some other
>>> kind of
>>>>> action or further steps down the road, you all could pool the
>>> case
>>>>> numbers to
>>>>> good
>>>>> effect in further communications or in legal action.
>>>>> These call centers aren't really in existence to solve problems.
>>> They
>>>> are
>>>>> more to simply process calls. They are timed, and get greater
>>>>> rewards/credit--whatever--for handling the call quickly, being
>>> polite,
>>>> and
>>>>> following some mandated script that gives the impression of
>>> concern
>>>> and
>>>>> helpfulness. Remember why companies locate their support
>>> off-shore:
>>>> for
>>>>> cost
>>>>> reasons.
>>>>> There may well be some terrific support agents who are concerned
>>> about
>>>
>>>>> your
>>>>> issue. But my experience in call centers as a tech support
>>> agent tells
>>>> me
>>>>> that most will not be all that helpful. Your chances go way up
>>> if you
>>>> ask
>>>>> for supervisors. Get the supervisor's E-mail addys, their
>>> bosses'
>>>> names
>>>>> and
>>>>> their bosses' E-mail addys. Get the case number above all, and
>>> ask if
>>>>> there is a way you can track the ticket's progress online.
>>>>> Hope this helps. I know it sounds cynical, but it is more
>>> realistic
>>>> than
>>>>> cynical.
>>>
>>>>> -----Original Message-----
>>>>> From: real-eyes-bounce@xxxxxxxxxxxxx
>>>>> [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
>>>>> On Behalf Of Wendy
>>>>> Sent: Saturday, April 23, 2011 7:40 PM
>>>>> To: real-eyes@xxxxxxxxxxxxx; real-eyes@xxxxxxxxxxxxx
>>>>> Subject: [real-eyes] Re: sirius/xm--collective action
>>>>> I'm willing to join in this effort if enough people do as well.
>>> If
>>>> there
>>>>> is
>>>>> lots of chatter about this on the list maybe we should come up
>>> with
>>>>> another way to talk about how and when we should take this
>>> action.
>>>>> Wendy
>>>>> At 09:33 AM 4/23/2011, Kimberly Morrow, Ph.D. wrote:
>>>>>> app, and the online platform continues to be inaccessible, I have
>>> an
>>>>>> idea as to how we should take action.
>>>
>>>>>> Large companies such as Sirius/XM seldom listen to one
>>>>>> individual--especially when their call center is located
>>> somewhere
>>>>> overseas.
>>>>>> Those of us who are currently subscribed to the online Sirius/XM
>>>>>> platforms, which are no longer accessible, and who wish to cease
>>>>>> donating our $3.00 per month (hey, folks, that's $36 per
>>> year--you
>>>> know
>>>>>> how many IPhone apps you could buy with that???): We should all
>>> pick a
>>>
>>>>>> day, and everyone should call sirius/xm and unsubscribe to the
>>> online
>>>>>> service on the same day, each of us stating to sirius/xm our
>>> reason
>>>> for
>>>>>> doing so. Only when a collective voice is heard will Sirius/XM
>>> (or any
>>>
>>>>>> other currently inaccessible service), truly take note and
>>> listen.
>>>
>>>
>>>
>>>>>> How about it?
>>>
>>>
>>>>>> Kim
>>>
>>>
>>>
>>>
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