[real-eyes] Re: Roadrunner
- From: "Reginald George" <sgeorge@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Wed, 23 May 2007 11:19:31 -0500
Hi Kim,
Working today so sorry took so long to get back. It's the power to the
router you need to unplug so either find the cord and get it at the wall end
or look for a thin cord with a round plug. The others are thick and round
and have connecters that look similar to a telephone plug. Again, unplug
the modem first, then plug it back in. Then unplug the router, and plug it
back in. Then reboot. After that you should be fine.
----- Original Message -----
From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: May 23, 2007 8:54 AM
Subject: [real-eyes] Re: Roadrunner
Reg,
The modem looks like a standard modem--no problem. But the wireless =
router doesn't look like a modem at all; it appears to have two plugs =
and four round structures plugged into the device. Which one do I =
disconnect on the router?
Kim
-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx
[mailto:real-eyes-bounce@xxxxxxxxxxxxx]On Behalf Of Reginald George
Sent: Wednesday, May 23, 2007 9:31 AM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: Roadrunner
Hi,
No alternative. You must have a modem and a router if you are running=20
wireless or something. Most of us only have one box. The modem is the =
one=20
with the television cable plugged into it. If you have their phone =
service=20
the easiest way is to take out the battery and pull the round power =
plug.=20
If you just have their internet you can pull the power plug from the =
back of=20
the modem for 15 seconds, then plug it back in and call it reset. Then =
if=20
you do have a router follow the same process with it.
Reg
----- Original Message -----=20
From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: May 23, 2007 7:26 AM
Subject: [real-eyes] Roadrunner
Okay, folks--I'm getting totally frustrated. Roadrunner went down again =
in=20
Leawood and Overland Park last evening. So my first question: Is there=20
anyone on this list who's running Roadrunner from Leawood/Overland Park =
and=20
if so, did yours go down last night and how did it finally come up =
running=20
again? Second question: The tech I spoke with told me I need to reset my =
modem. Unfortunately the sighted person who usually assists me with this =
is=20
out of town for a few days (I'm writing from work which is why I'm =
online=20
this morning), and the tech could only ask me if the "ready" light was =
on=20
(which of course I couldn't tell him), and that I needed to insert the =
blue=20
plug into a certain portal (also not helpful). My next question, then: =
How=20
do those of you who are blind reset your modems?
I observe that there are two components to my cable modem. The top =
component=20
appears to have two round plugs, with a modem cord in the middle =
inserted=20
into the modem. Underneath this is another component with two round pins =
plugged in, then two plugs, then two more round pins inserted into plugs =
in=20
what looks like another type of modem-like device.
Any tips on resetting the modem would be very much appreciated. Better=20
yet--is there an alternative to resetting the modem everytime kc.rr.com =
has=20
an outage?
Kimberly
Kimberly Morrow, Ph.D.
Public Relations Specialist
Unity
1901 NW Blue Parkway
Unity Village, MO 64065-0001
816-524-3550, ext. 3010
morrowka@xxxxxxxxxxxxxxx Kimberly A. Morrow
Communication Specialist
Unity
1901 NW Blue Parkway
Unity Village, MO 64065
816-524-3550 x3010
visit www.unityonline.org
visit www.dailyword.com
To subscribe or to leave the list, or to set other subscription options, =
go=20
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