[real-eyes] Re: Roadrunner
- From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Wed, 23 May 2007 08:54:30 -0500
Reg,
The modem looks like a standard modem--no problem. But the wireless =
router doesn't look like a modem at all; it appears to have two plugs =
and four round structures plugged into the device. Which one do I =
disconnect on the router?
Kim
-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx
[mailto:real-eyes-bounce@xxxxxxxxxxxxx]On Behalf Of Reginald George
Sent: Wednesday, May 23, 2007 9:31 AM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: Roadrunner
Hi,
No alternative. You must have a modem and a router if you are running=20
wireless or something. Most of us only have one box. The modem is the =
one=20
with the television cable plugged into it. If you have their phone =
service=20
the easiest way is to take out the battery and pull the round power =
plug.=20
If you just have their internet you can pull the power plug from the =
back of=20
the modem for 15 seconds, then plug it back in and call it reset. Then =
if=20
you do have a router follow the same process with it.
Reg
----- Original Message -----=20
From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: May 23, 2007 7:26 AM
Subject: [real-eyes] Roadrunner
Okay, folks--I'm getting totally frustrated. Roadrunner went down again =
in=20
Leawood and Overland Park last evening. So my first question: Is there=20
anyone on this list who's running Roadrunner from Leawood/Overland Park =
and=20
if so, did yours go down last night and how did it finally come up =
running=20
again? Second question: The tech I spoke with told me I need to reset my =
modem. Unfortunately the sighted person who usually assists me with this =
is=20
out of town for a few days (I'm writing from work which is why I'm =
online=20
this morning), and the tech could only ask me if the "ready" light was =
on=20
(which of course I couldn't tell him), and that I needed to insert the =
blue=20
plug into a certain portal (also not helpful). My next question, then: =
How=20
do those of you who are blind reset your modems?
I observe that there are two components to my cable modem. The top =
component=20
appears to have two round plugs, with a modem cord in the middle =
inserted=20
into the modem. Underneath this is another component with two round pins =
plugged in, then two plugs, then two more round pins inserted into plugs =
in=20
what looks like another type of modem-like device.
Any tips on resetting the modem would be very much appreciated. Better=20
yet--is there an alternative to resetting the modem everytime kc.rr.com =
has=20
an outage?
Kimberly
Kimberly Morrow, Ph.D.
Public Relations Specialist
Unity
1901 NW Blue Parkway
Unity Village, MO 64065-0001
816-524-3550, ext. 3010
morrowka@xxxxxxxxxxxxxxx Kimberly A. Morrow
Communication Specialist
Unity
1901 NW Blue Parkway
Unity Village, MO 64065
816-524-3550 x3010
visit www.unityonline.org
visit www.dailyword.com
To subscribe or to leave the list, or to set other subscription options, =
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