[real-eyes] Roadrunner
- From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Wed, 23 May 2007 07:26:36 -0500
Okay, folks--I'm getting totally frustrated. Roadrunner went down again in
Leawood and Overland Park last evening. So my first question: Is there anyone
on this list who's running Roadrunner from Leawood/Overland Park and if so, did
yours go down last night and how did it finally come up running again? Second
question: The tech I spoke with told me I need to reset my modem. Unfortunately
the sighted person who usually assists me with this is out of town for a few
days (I'm writing from work which is why I'm online this morning), and the tech
could only ask me if the "ready" light was on (which of course I couldn't tell
him), and that I needed to insert the blue plug into a certain portal (also
not helpful). My next question, then: How do those of you who are blind reset
your modems?
I observe that there are two components to my cable modem. The top component
appears to have two round plugs, with a modem cord in the middle inserted into
the modem. Underneath this is another component with two round pins plugged in,
then two plugs, then two more round pins inserted into plugs in what looks like
another type of modem-like device.
Any tips on resetting the modem would be very much appreciated. Better yet--is
there an alternative to resetting the modem everytime kc.rr.com has an outage?
Kimberly
Kimberly Morrow, Ph.D.
Public Relations Specialist
Unity
1901 NW Blue Parkway
Unity Village, MO 64065-0001
816-524-3550, ext. 3010
morrowka@xxxxxxxxxxxxxxx Kimberly A. Morrow
Communication Specialist
Unity
1901 NW Blue Parkway
Unity Village, MO 64065
816-524-3550 x3010
visit www.unityonline.org
visit www.dailyword.com
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