Hi Terry, Thanks for the answer, I can't get in touch with her now, hope her computer is not down. I'll come back on this as soon as I spoke to her. sylvia. > > > Does she scan for errors before trying to defrag? If there are > errors, they could be the cause of the computer freezing. > Also find it easier to defrag in Safe Mode. What operating=20 > system is she using? How much disk space is free, how much > memory is free? > Terry > > Leeg > Hello to all, > > I hope I can explain this in good English: I have a friend who's = > computer freezes up all the time, also when she tries to defrag the = > computer tells her to go to the helpfunction. In there it says: can't = > open the file. Please help for her!! > > sylvia.....holland. > > > > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/