Beverly, I'm having a difficult time sleeping, so I decided to do a little more research on this issue to wear out my eyeballs. I believe it's working. :oO <===Yawn It also means I have another task for you. While in Firefox, type 'about:plugins' (without the quotes) into a blank tab's address bar and press the Enter key. You'll be presented with a page showing the currently installed plugins. Our main interest here is, of course, anything labeled QuickTime. However, I'd really like to see the entire list. It's probably much longer than a single page, so a screenshot isn't gonna cut it this time. Instead, click anywhere on the page that's not a link and then press CTRL+A (that means hold down the CTRL key while you tab the A key once) on your keyboard to highlight everything. Right click on any part of the highlighted text and select Copy from the menu. You now have a choice to make. The easiest thing to do would be to Paste it into a reply to this post. But, if it's too long, it will clog up the Inboxes of every member of the group. So, you can also Paste the contents of that page into a new Text file (create the text file on your desktop to make it easier to find), attach it to an email addressed to my private addy and send it to me. I'll remove all of the non-essential stuff and paste it into my own reply to the group so everyone can see what you're dealing with. Either way, it'll give us a better idea of what's already installed and just might point out the problem faster than any other method. Peace, G "The only dumb questions are the ones we fail to ask!" --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------