Good morning, Cris and thank you so much for the link. My connecting to the Internet had reached the point where even after a reboot I could not get in any web site. So I was happy to see this. It sounds like this might be the trouble. I can still get most of my email thank goodness, just not the web-based email from Hotmail. I read it last night and followed the instructions ...I think, :)). But as of last night it had not helped. Before I went to bed I restored the registry and put back the files it said I could delete since it was not better. Since the local cable modem problem and my install/then uninstall of Zone Alarm all happened in the same time frame it is hard for me to determine exactly what happened. This morning I couldn't sleep thinking about my situation so I got up 2 hours early (groannnn) and I will try again. Yah, I'm addicted! But it is critical for me too, as I pay my bills, do my banking etc on my computer. Thanks again, Sammi ----- Original Message ----- From: "cris" <cris@xxxxxxxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Thursday, January 29, 2004 5:15 PM Subject: -=PCTechTalk=- Re: Browser or Internet help needed http://support.microsoft.com/default.aspx?scid=kb;en-us;291793&Product=ie600 see if this helps!! it might!!! Cris ----- Original Message ----- From: Sammi To: pctechtalk@xxxxxxxxxxxxx Sent: Thursday, January 29, 2004 3:12 PM Subject: -=PCTechTalk=- Re: Browser or Internet help needed Hi Cris, thanks for the prompt response. I am not on a router yet. That will be my next project, LOL. I can go to any site I choose...until I have gone to 5 or 6 and then it starts giving me the "the page cannot be displayed". And it will do this for EVERY site until I reboot. And then the whole thing starts over again. I have to plan my bill paying etc carefully so I can get as much done in those 5 or 6 chances. Sammi ----- Original Message ----- From: Sammi To: pctechtalk@xxxxxxxxxxxxx Sent: Thursday, January 29, 2004 11:05 AM Subject: -=PCTechTalk=- Browser or Internet help needed Hi to all, Running W98, Dell Pentium II, 320 MB RAM, 13 G HD dr with 8 G free, Internet Explorer 6 and my antivirus is PC-cillin Internet Security. I have recently switched from dial-up to cable modem and for a couple of weeks everything was fabulous. Then suddenly 3 days ago my area had problems, a friend of mine on the other side of town also experienced trouble. Neither of us could connect. She has XP and I have W98. After a call to tech support that told us to Power Cycle our external cable modems and reboot, she was up and surfing with no apparent problems. I was also able to connect; however I still have problems that she apparently does not. The reason I say apparently is that she doesn't use her computer as much as I use mine. Also during this time I suspected that the firewall that comes with PC-cillin might not be aggressive enough so I downloaded the free version of Zone Alarm. But something in Zone Alarm caused PC-cillin to reboot every time I tried to update the pattern files. Uninstalled ZA and no more trouble with my AV. My problem is that I can connect fine, get my email from my ISP (but NOT from hotmail). Then when I try surfing I can go to about 5 or 6 sites and after that any page I try to get into gives me a "the page cannot be displayed". In order to proceed I must reboot. Doesn't seem to matter if I do a hard boot or just restart Windows. Then I can go to a few sites and the whole thing starts over. Here is what I have done on my own and what I have done while on the phone with tech support. I did a scan disk & defrag about a week ago. Completely recycled the power on the cable modem. Dumped the temporary internet files and cookies and dumped the Windows temp files. Tried to ping from DOS. This had strange results. Sometimes a site that I could not get into would reply and return the packets from a ping just fine, while others gave me a "request timed out". Then I decided to try my dial-up connection which will expire in 10 days and see what would happen. To my surprise pretty much the same thing occurred. So this leads me to believe that perhaps it isn't just my cable modem or new ISP. But instead that it must be something on my computer or perhaps a setting got changed in IE6. Any help at all would be most appreciated and thanks in advance, Sammi To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk