-=PCTechTalk=- Re: Browser or Internet help needed
- From: "Glo" <redowl@xxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Fri, 30 Jan 2004 05:55:15 -0700
Sammi, re the post I just sent (signed Glo), I had just done the same thing
you did with ZA and thought that might be my problem--it wasn't. Hope you
get this figured out, but if all else fails go back to your cable company
and insist they check your IP address. This is not something the regular
techs can do, it has to be done by someone in the IS Dept.---Glo
----- Original Message -----
From: Sammi
To: pctechtalk@xxxxxxxxxxxxx
Sent: Friday, January 30, 2004 5:44 AM
Subject: -=PCTechTalk=- Re: Browser or Internet help needed
Good morning, Cris and thank you so much for the link. My connecting to the
Internet had reached the point where even after a reboot I could not get in
any web site. So I was happy to see this. It sounds like this might be the
trouble. I can still get most of my email thank goodness, just not the
web-based email from Hotmail.
I read it last night and followed the instructions ...I think, :)). But as
of last night it had not helped. Before I went to bed I restored the
registry and put back the files it said I could delete since it was not
better. Since the local cable modem problem and my install/then uninstall of
Zone Alarm all happened in the same time frame it is hard for me to
determine exactly what happened.
This morning I couldn't sleep thinking about my situation so I got up 2
hours early (groannnn) and I will try again. Yah, I'm addicted! But it is
critical for me too, as I pay my bills, do my banking etc on my computer.
Thanks again,
Sammi
----- Original Message -----
From: "cris" <cris@xxxxxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Thursday, January 29, 2004 5:15 PM
Subject: -=PCTechTalk=- Re: Browser or Internet help needed
http://support.microsoft.com/default.aspx?scid=kb;en-us;291793&Product=ie600
see if this helps!! it might!!!
Cris
----- Original Message -----
From: Sammi
To: pctechtalk@xxxxxxxxxxxxx
Sent: Thursday, January 29, 2004 3:12 PM
Subject: -=PCTechTalk=- Re: Browser or Internet help needed
Hi Cris, thanks for the prompt response. I am not on a router yet. That will
be my next project, LOL.
I can go to any site I choose...until I have gone to 5 or 6 and then it
starts giving me the "the page cannot be displayed". And it will do this for
EVERY site until I reboot. And then the whole thing starts over again. I
have to plan my bill paying etc carefully so I can get as much done in those
5 or 6 chances.
Sammi
----- Original Message -----
From: Sammi
To: pctechtalk@xxxxxxxxxxxxx
Sent: Thursday, January 29, 2004 11:05 AM
Subject: -=PCTechTalk=- Browser or Internet help needed
Hi to all,
Running W98, Dell Pentium II, 320 MB RAM, 13 G HD dr with 8 G free, Internet
Explorer 6 and my antivirus is PC-cillin Internet Security.
I have recently switched from dial-up to cable modem and for a couple of
weeks everything was fabulous. Then suddenly 3 days ago my area had
problems, a friend of mine on the other side of town also experienced
trouble. Neither of us could connect. She has XP and I have W98.
After a call to tech support that told us to Power Cycle our external cable
modems and reboot, she was up and surfing with no apparent problems. I was
also able to connect; however I still have problems that she apparently does
not. The reason I say apparently is that she doesn't use her computer as
much as I use mine.
Also during this time I suspected that the firewall that comes with
PC-cillin might not be aggressive enough so I downloaded the free version of
Zone Alarm. But something in Zone Alarm caused PC-cillin to reboot every
time
I tried to update the pattern files. Uninstalled ZA and no more trouble with
my AV.
My problem is that I can connect fine, get my email from my ISP (but NOT
from hotmail). Then when I
try surfing I can go to about 5 or 6 sites and after that any page I try to
get into gives me a "the page cannot be displayed". In order to proceed I
must reboot. Doesn't seem to matter if I do a hard boot or just restart
Windows. Then I can go to a few sites and the whole thing starts over. Here
is what I have done on my own and what I have done while on the phone with
tech support.
I did a scan disk & defrag about a week ago.
Completely recycled the power on the cable modem. Dumped the temporary
internet files and cookies and dumped the Windows temp files. Tried to ping
from DOS. This had strange results. Sometimes a site that I could not get
into would reply
and return the packets from a ping just fine, while others gave me a
"request timed out".
Then I decided to try my dial-up connection which will expire in 10 days and
see what would happen. To my surprise pretty much the same thing occurred.
So
this leads me to believe that perhaps it isn't just my cable modem or new
ISP. But instead that it must be something on my computer or perhaps a
setting got changed in IE6.
Any help at all would be most appreciated and thanks in advance,
Sammi
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