-=PCTechTalk=- Re: Browser or Internet help needed
- From: "milady" <kg6ocz@xxxxxxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Fri, 30 Jan 2004 08:46:59 -0800
I had to reinstall ZA to be able to get to Internet. Not exactly happy with
THAT either. I tried completely uninstalling it and it wouldn't. So I had to
put back what WOULD uninstall so I could use the Internet.
*~<*> Mary Lou<*>~*
/\ - /\
>> ^ .^ <<
--0---0--
kg6ocz@xxxxxxxxxxxxx
Why wait?...join Earthlink...
----- Original Message -----
From: "Sammi" <sammi@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Friday, January 30, 2004 7:11 AM
Subject: -=PCTechTalk=- Re: Browser or Internet help needed
Short term fix that I am trying....if uninstalling Zone Alarm can cause me
the problem of not being able to surf the internet...then perhaps
reinstalling it will give a temporary fix. I did this and so far I have been
able to connect to all my sites.
I feel like ZA is forcing me to use their software by causing this kind of
dilemma, but I NEED to be able to go the net to do my classes and pay the
bills that I have set up this way.
The reason I uninstalled it before was because when I tried to update my AV,
it caused the computer to reboot EVERY time. There may be a setting in
either program to stop this unwanted behavior.
So I am thinking that maybe my IP address is OK and that the fault lies in
Zone Alarm. Maybe.
Thanks to everyone for helping out,
Sammi
Sammi, re the post I just sent (signed Glo), I had just done the same thing
you did with ZA and thought that might be my problem--it wasn't. Hope you
get this figured out, but if all else fails go back to your cable company
and insist they check your IP address. This is not something the regular
techs can do, it has to be done by someone in the IS Dept.---Glo
Hi Cris, thanks for the prompt response. I am not on a router yet. That will
be my next project, LOL.
I can go to any site I choose...until I have gone to 5 or 6 and then it
starts giving me the "the page cannot be displayed". And it will do this for
EVERY site until I reboot. And then the whole thing starts over again. I
have to plan my bill paying etc carefully so I can get as much done in those
5 or 6 chances.
Sammi
----- Original Message -----
From: Sammi
To: pctechtalk@xxxxxxxxxxxxx
Sent: Thursday, January 29, 2004 11:05 AM
Subject: -=PCTechTalk=- Browser or Internet help needed
Hi to all,
Running W98, Dell Pentium II, 320 MB RAM, 13 G HD dr with 8 G free, Internet
Explorer 6 and my antivirus is PC-cillin Internet Security.
I have recently switched from dial-up to cable modem and for a couple of
weeks everything was fabulous. Then suddenly 3 days ago my area had
problems, a friend of mine on the other side of town also experienced
trouble. Neither of us could connect. She has XP and I have W98.
After a call to tech support that told us to Power Cycle our external cable
modems and reboot, she was up and surfing with no apparent problems. I was
also able to connect; however I still have problems that she apparently does
not. The reason I say apparently is that she doesn't use her computer as
much as I use mine.
Also during this time I suspected that the firewall that comes with
PC-cillin might not be aggressive enough so I downloaded the free version of
Zone Alarm. But something in Zone Alarm caused PC-cillin to reboot every
time
I tried to update the pattern files. Uninstalled ZA and no more trouble with
my AV.
My problem is that I can connect fine, get my email from my ISP (but NOT
from hotmail). Then when I
try surfing I can go to about 5 or 6 sites and after that any page I try to
get into gives me a "the page cannot be displayed". In order to proceed I
must reboot. Doesn't seem to matter if I do a hard boot or just restart
Windows. Then I can go to a few sites and the whole thing starts over. Here
is what I have done on my own and what I have done while on the phone with
tech support.
I did a scan disk & defrag about a week ago.
Completely recycled the power on the cable modem. Dumped the temporary
internet files and cookies and dumped the Windows temp files. Tried to ping
from DOS. This had strange results. Sometimes a site that I could not get
into would reply
and return the packets from a ping just fine, while others gave me a
"request timed out".
Then I decided to try my dial-up connection which will expire in 10 days and
see what would happen. To my surprise pretty much the same thing occurred.
So
this leads me to believe that perhaps it isn't just my cable modem or new
ISP. But instead that it must be something on my computer or perhaps a
setting got changed in IE6.
Any help at all would be most appreciated and thanks in advance,
Sammi
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