[optimal] Re: Spectralis

  • From: Jocelyn Gajeway <jocelyn.gajeway@xxxxxxxxx>
  • To: optimal@xxxxxxxxxxxxx
  • Date: Tue, 9 Nov 2010 06:19:42 -0800

Tom -

Call the Heidelberg hotline, option 3 - we have an office in RI as well, the
technicians there would likely be able to help you.

Jocelyn Gajeway
Product Support and Instructional Design
Heidelberg Engineering

On Tue, Nov 9, 2010 at 5:46 AM, Tom Steele <tsteele@xxxxxxxxxxxxxx> wrote:

>  I am trying to install the client software for uploading to the DRCR
> server from the Spectralis for a research project. The DRCR software won’t
> work with the current version of framework (framework 4.0), the software
> requires a downgrade to framework 2.7.
>
>
>
> Plus I get an error message that framework 2.7 is not supported on a X86
> machine, I am assuming that means support only and that the software will
> work. My only concern is that after uninstalling framework 4.0 and not being
> able to install the downgrade.
>
>
>
> Heidelberg is in Calif, they don’t wake up for another 3 hours, DRCR center
> can’t get back to me until middle of the afternoon. Perhaps this is just a
> simple, no problem do the downgrade. If this wasn’t a brand new, smells new
> Spectralis, 100+ K $$$, I would just do it.
>
>
>
> Thank You,
>
>
>
> Tom Steele,
> CRA
>
>
> Midwest Eye Institute
>
> 200 West 103rd Street
>
> Indianapolis, Indiana 46290
>
> 317.817.1018
>
> tsteele@xxxxxxxxxxxxxx
>
>
>
>
>
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> *From:* optimal-bounce@xxxxxxxxxxxxx [mailto:optimal-bounce@xxxxxxxxxxxxx]
> *On Behalf Of *Ron Zielinski
> *Sent:* Monday, November 08, 2010 4:44 PM
> *To:* optimal@xxxxxxxxxxxxx
> *Subject:* [optimal] SUPPORT
>
>
>
> Does anyone know of a source for repair of a Sony UY-S90 film scanner?
> This is a high speed roll film scanner.
>
>
>
> Sony used scanners for sale or repair?
>
>
>
>
>
>
>

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