Oh boy, Terry up to his old tricks again!!! Satisfying customers whilst charging very reasonable (perhaps *too* reasonable?) prices. What an absolute gem of a tech! This sounds very much like when I had the shift key stick on my SE's "short" ADB keyboard back in 1992 or 1993. Saltspring Software and the other Mac joint in London at the time wanted $100 JUST TO LOOK at it (a KEYBOARD). A new keyboard would've cost $140 from Mac Warehouse. Terry fixed the keyboard for a grand total of $6. $2 for a new switch and $4 for 5 minutes of work (IIRC he charged $40/hour at the time). Anyway, a few thousand $$$ of hardware and many referrals later I'm still as satisfied as ever by his work and wares. Recently my partner's laptop took a spill (trip and fall) and the power connector/sound card for her Lombard broke. CPUsed (the ripoff a$$holes) charged us $75 JUST to look at it and tell us what I had told them and they would charge an additional $300 for the part for a grand total of $375 to repair a laptop that was probably only worth $500 on EBay! Terry fixed it for $40 and the laptop is still humming away, a year later. PS my advice is to NEVER go to CPUsed/PCUsed (Toronto) for service UNLESS it's under AppleCare warrantee -- I have seen another person get ripped off to the tune of $75 and ALL THE DATA on his laptop drive (I was asked to be a witness for the things that the repair department told the man and what he told them... incompetent and LYING idiots (that was the worst part of it... since I was a third party I was impartial but I was shocked by the unethical behaviour)... he did end up getting satisfaction (they were going to charge *him* for wiping his hardware) but only after threatening legal action)). >Jim Taylor wrote: > > It's new Martin and a good one. It just ate some paper and I can't seem >to > > free it up. jim > >Ahh! Given the price of printers these days you'd think they >were throw away items. I have an older HP laser (5MP about 6 >years old?) not the fastest, not the sharpest but consistent. I >had some problems with it not picking up paper. Took it up to >Terry Steeper in Parkhill. After figuring out what caused the >problem (a clutch mechanism) all it took to repair it was a >plastic tie (the kind that self ratchets?). Parts alone from HP >were going to be about $80 to $110 and then tech time on top of >that. I spoke to Mac Outpost after it started misbehaving and >tech time was I think $60 an hour. I think I spent about $30 at >Terry's and got a few new parts thrown in. > >It doesn't look elegant but you can't see the repair when the >covers are all on. In watching Terry I learned how to take it >apart too which came in handy later when some labels got gummed >up inside. That was fun cleaning those out!! I had forgotten to >drop the rear tray which allows a straight through paper path >with no rollers to reverse the direction. > >It may be that there is a piece of paper caught somewhere that >you can't quite see. Have you tried taking it apart yourself to >see? (not under warranty tho). > >Others' suggestions have been good so I won't add to those > >Martin _________________________________________________________________ Free yourself from those irritating pop-up ads with MSn Premium. Get 2months FREE* http://join.msn.com/?pgmarket=en-ca&page=byoa/prem&xAPID=1994&DI=1034&SU=http://hotmail.com/enca&HL=Market_MSNIS_Taglines _________________________________________________ For information concerning the MUGLO List just click on http://muglo.on.ca/Pages/joinus.html Don't forget to periodically check our web site at: http://muglo.on.ca/