Before doing that unplug the printer, reboot the computer and turn the printer back on. It may just get things going again. Gerhard gerhardk@xxxxxxx On May 31, 2012, at 9:22 AM, Theresa Roth <Theresaroth@xxxxxxxx> wrote: > Thanks. A complete reinstall of what? This computer was purchased form a > Muglo member and the OS was installed by another. > > Theresa --- The group web site is at http://muglo.ca/Welcome_to_Muglo.html Manage your account options at //www.freelists.org/list/muglo