[muglo] Printer error

  • From: Theresa Roth <Theresaroth@xxxxxxxx>
  • To: MUGLO <muglo@xxxxxxxxxxxxx>
  • Date: Thu, 31 May 2012 09:17:01 -0400

Yesterday, when I tried printing documents urgently just before leaving for
an event (documents that I needed for that event), a printer error surfaced
and it is still not resolved. I have never encountered this one. The printer
worked fine before that.

The printer is paused and, when I click on Resume Printer, I get the
following dialogue box up:

Type the name and password of a user in the ³lpadmin² group to allow HP
Colot LaserJet CM1312nfi MFP (255FA7).app to make changes.

The problem with this is, I have never set this and have never needed it. I
have no idea of what is needed. So how do I get around it now? I have
rebooted the computer twice and have turned the printer on and off twice
leaving it off for a bit before turning it back on.

Thanks,

Theresa

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