Sorry. Complete reinstall of the printer software. If you do not have the disk then goto the printer manufacturer website and copy down the software. Cheers f On 2012-05-31, at 8:22 AM, Theresa Roth <Theresaroth@xxxxxxxx> wrote: > Thanks. A complete reinstall of what? This computer was purchased form a > Muglo member and the OS was installed by another. > > Theresa > > > On 31/05/12 9:20 AM, "Frank Birch" <fbirch@xxxxxxxxxx> wrote: > > Morning. > > When I get weird error msgs on printers, I usually go through a complete re > install. It is usually faster. > > Is your printer e-print capable? > > Not much help... Just my 2 cents. >