Thanks. A complete reinstall of what? This computer was purchased form a Muglo member and the OS was installed by another. Theresa On 31/05/12 9:20 AM, "Frank Birch" <fbirch@xxxxxxxxxx> wrote: > Morning. > > When I get weird error msgs on printers, I usually go through a complete re > install. It is usually faster. > > Is your printer e-print capable? > > Not much help... Just my 2 cents. >