[mso] Office XP-SP3
- From: "beaton5284" <beaton5284@xxxxxxxxxxxxx>
- To: "mso" <mso@xxxxxxxxxxxxx>
- Date: Wed, 24 May 2006 22:39:07 -0500
I am using XP OPERATING SYSTEM and OFFICE 2002.
My problem: Not being alert I downloaded Office-XP-SP3; all went fine; then I
found that the update would not load unless I had the original disk. I
contacted MS and they were of no help; only saying to insert the original disk.
Now I am unable to use Excel since I am not even allowed to uninstall the
update.
Since I do not have the original disk I am faced with removing the program and
making a purchase. My fear now, since I can't install or remove the update,
that MS may even deny me the removal option.
The approach that MS has is very highhanded and now places me in the category
of people who resent their general approach to people problems.
Any assistance will be appreciated
Bill
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