Indifference due to "more business than we can handle" is a self-correcting situation. Charles ----- Original Message ----- From: "R.L. Roebuck" <rlr20@xxxxxxxxxxxxx> > At least one of our well known suppliers is suffering from a severe case > of apathy, and it is a real shame. > > They made it quite clear to me, when I complained to them that:- > > * They didn't care if they lost custom, they had more that they could > currently deal with. > > I can be one for getting on my high horse (as my wife doesn't hold back on > telling me), but when two in every three orders from them is wrong, and > then they don't refund my postage when I send defective goods back to > them, its a bit much. > > > Yours, > > > Rich. > > > On Fri, 3 Dec 2004, alanjstepney wrote: > >> I have met Dave of Nene Valley Books and spent an interesting couple of >> hours in his home and looking through his stock. Spent too much money as >> usual !! >> >> A nice guy who runs a good business and runs it well. >> >> As for the other supplier, I would like to know who it is, but can >> understand your reticence. >> As you say, that level of "service" does not bode well for their future. >> Alan >> >> ----- Original Message ----- >> From: "Tim Rickard" <the_viffer@xxxxxxxxxxx> >> To: <modeleng@xxxxxxxxxxxxx> >> Cc: <dave@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx> >> Sent: Friday, December 03, 2004 10:40 AM >> Subject: [modeleng] Good service and ... >> >> >> I speaks as I find. >> >> >> MODEL ENGINEERING DISCUSSION LIST. >> >> To UNSUBSCRIBE from this list, send a blank email to, >> modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject >> line. >> >> > > MODEL ENGINEERING DISCUSSION LIST. > > To UNSUBSCRIBE from this list, send a blank email to, > modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject > line. MODEL ENGINEERING DISCUSSION LIST. To UNSUBSCRIBE from this list, send a blank email to, modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject line.