[modeleng] Re: Good service and ...

  • From: "Charles & Dorothy Brumbelow" <cbrumbelow@xxxxxxxxxxx>
  • To: <modeleng@xxxxxxxxxxxxx>
  • Date: Fri, 3 Dec 2004 06:40:20 -0600

Indifference due to "more business than we can handle" is a self-correcting 
situation.  Charles

----- Original Message ----- 
From: "R.L. Roebuck" <rlr20@xxxxxxxxxxxxx>


> At least one of our well known suppliers is suffering from a severe case
> of apathy, and it is a real shame.
>
> They made it quite clear to me, when I complained to them that:-
>
> * They didn't care if they lost custom, they had more that they could
> currently deal with.
>
> I can be one for getting on my high horse (as my wife doesn't hold back on
> telling me), but when two in every three orders from them is wrong, and
> then they don't refund my postage when I send defective goods back to
> them, its a bit much.
>
>
> Yours,
>
>
> Rich.
>
>
> On Fri, 3 Dec 2004, alanjstepney wrote:
>
>> I have met Dave of Nene Valley Books and spent an interesting couple of
>> hours in his home and looking through his stock. Spent too much money as
>> usual !!
>>
>> A nice guy who runs a good business and runs it well.
>>
>> As for the other supplier, I would like to know who it is, but can
>> understand your reticence.
>> As you say, that level of "service" does not bode well for their future.
>> Alan
>>
>> ----- Original Message -----
>> From: "Tim Rickard" <the_viffer@xxxxxxxxxxx>
>> To: <modeleng@xxxxxxxxxxxxx>
>> Cc: <dave@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
>> Sent: Friday, December 03, 2004 10:40 AM
>> Subject: [modeleng] Good service and ...
>>
>>
>> I speaks as I find.
>>
>>
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>>
>
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