I can never understand giving poor service either. I have been in retailing at times, and my attitude is that if someone wants to give me money, I am only too pleased to receive it. That means having to supply something in exchange, and the sooner I supply what-ever-it-is, I can spend the money. Alan ----- Original Message ----- From: "Harry Wade" <hww@xxxxxxxx> To: <modeleng@xxxxxxxxxxxxx> Sent: Friday, December 03, 2004 2:12 PM Subject: [modeleng] Good service and ... At 12:21 PM 12/3/04 +0000, you wrote: >My wife doesn't understand how some of the Model Engineering >suppliers stay in business. Some orders you wait months for and >are still incomplete. - Ken I was once a supplier to the small scale live steam trade here (U.S.), SNIPPED but Americans in general do not understand why, when presented with the opportunity to sell ones advertised goods, every effort is not spared to make the sale and delivery. Regards, Harry Wade Nashville Tennessee MODEL ENGINEERING DISCUSSION LIST. To UNSUBSCRIBE from this list, send a blank email to, modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject line. MODEL ENGINEERING DISCUSSION LIST. To UNSUBSCRIBE from this list, send a blank email to, modeleng-request@xxxxxxxxxxxxx with the word "unsubscribe" in the subject line.