[modeleng] Re: Good service and ...
- From: "R.L. Roebuck" <rlr20@xxxxxxxxxxxxx>
- To: modeleng@xxxxxxxxxxxxx
- Date: Fri, 3 Dec 2004 11:19:01 +0000 (GMT)
At least one of our well known suppliers is suffering from a severe case
of apathy, and it is a real shame.
They made it quite clear to me, when I complained to them that:-
* They didn't care if they lost custom, they had more that they could
currently deal with.
I can be one for getting on my high horse (as my wife doesn't hold back on
telling me), but when two in every three orders from them is wrong, and
then they don't refund my postage when I send defective goods back to
them, its a bit much.
Yours,
Rich.
On Fri, 3 Dec 2004, alanjstepney wrote:
> I have met Dave of Nene Valley Books and spent an interesting couple of
> hours in his home and looking through his stock. Spent too much money as
> usual !!
>
> A nice guy who runs a good business and runs it well.
>
> As for the other supplier, I would like to know who it is, but can
> understand your reticence.
> As you say, that level of "service" does not bode well for their future.
> Alan
>
> ----- Original Message -----
> From: "Tim Rickard" <the_viffer@xxxxxxxxxxx>
> To: <modeleng@xxxxxxxxxxxxx>
> Cc: <dave@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx>
> Sent: Friday, December 03, 2004 10:40 AM
> Subject: [modeleng] Good service and ...
>
>
> I speaks as I find.
>
>
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