It's JAWS-Shift-R, but it doesn't work on this network. Accordingly, it might not be your fault, or the program's. Ted -----Original Message----- From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Judith Bron Sent: Wednesday, January 03, 2007 1:07 PM To: jfw@xxxxxxxxxxxxx Subject: responding dierectly... I have been trying every key combination I know to respond directly to sender but I'm afraid I forgot the right one. The other option might be that this option was deleted from my configuration manager. Can someone refresh my non-existent mind? Thankws, Judith