RE: reply from tracy jackson regarding outlook express
- From: "Nicol Oosthuizen" <NOosthuizen@xxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Thu, 29 Mar 2007 09:43:24 +0200
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When I set the text delay to 1000 it solves the problem: jaws no longer
reads a message's sender and subject that was deleted, but the problem
that I'm having if my delay is set to 1000 is that the moment when I
press escape jaws doesn't read the subject and sender of the message
automatically. Btw I'm using outlook, not OE. Let me explain this: when
you are in the list of messages in outlook and you press insert+up
arrow jaws reads the sender as well as the subject of the message. You
open a message by pressing enter, all right? So if you want to close a
message, you just hit escape. The moment you hit escape jaws reads the
subject and sender automatically. But when your delay is set to 1000,
jaws doesn't read it automatically. So then you have to press insert+up
arrow again to read the sender's name and subject. I prefer it to hear
the sender's name and subject automatically when I hit escape so that I
know I delete the right message. I'm using outlook, I have used outlook
express. According to my experience outlook express is a watered down
version of outlook. To give you one good example: the view by
conversation feature works much better in outlook than in OE. I will
elaborate on this in a separate post if members wish, but here I shall
say that I recommend everyone to use outlook rather than OE.If it
doesn't bother you to hear the name of the sender as well as the subject
automatically when you close a message with escape, then the delay
suggestion from tracy will work in outlook.
----- Original Message -----
From: "Steve Gomes" <finnygomes@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 06, 2007 11:12 AM
Subject: reply from tracy jackson regarding outlook express
Well here is what Tracy told me to do about outlook wxpress. We all know
this doesn't work. All I want them to do is say yes we are working on
it.
and you bet I forwarded this to Bryan. ----- Original Message -----
From: "Freedom Scientific Technical Support" <
support@xxxxxxxxxxxxxxxxxxxxx>
To: <
finnygomes@xxxxxxx>
Sent: Tuesday, February 06, 2007 12:50 AM
Subject: FW: jaws getting stuck with outlook express
> Dear Steve
>
> Thank you for contacting Freedom Scientific technical Support. While
in
> Outlook Express, try taking the steps below:
>
> 1. Activate the configuration manager "JAWS key+number row 6".
> 2. Pull up the set options menu "alt+s"
> 3. Press the letter a to open the advanced options menu
> 4. Tab over to
> text out delay
> 5. Change this number from 0 to 1000 and hit enter
> 6. Save the settings "control+s"
> 7. Exit the manager "alt+f4"
>
> See if this resolve your issue.
>
> Be sure to include all previous correspondence pertaining to this
> matter when replying to this message so that we might better
> assist you.
>
> Regards,
> Tracey Jackson,
> Technical Support Specialist
> Freedom Scientific
>
> Phone support: 727 803 8600, option #2
> E-mail Support:
support@xxxxxxxxxxxxxxxxxxxxx
> <
mailto:support@xxxxxxxxxxxxxxxxxxxxx>
> Visit our website at:
>
http://www.freedomscientific.com/
> -----Original Message-----
> From: Steve Gomes [mailto:finnygomes@xxxxxxx]
> Sent: Friday, February 02, 2007 12:18 PM
> To: Freedom Scientific Technical Support
> Subject: jaws getting stuck with outlook express
>
> I wonder if you are aware of the problems that we are having with jaws
8
> and
> outlook express. It started with jaws 7. when you reply to a message
and
>
> then delete it, jaws speaks the name of the message you just deleted
> when in
> fact the next message is really on the screen. I did write to you
about
> this
> once and Tracy told me to change some settings and that is not the
> problem.
> Other people are experiencing this problem also.
>
>
> my web site
>
www.11954.com/gomes
> phone 720-747-4990
>
>
my web site
www.11954.com/gomes
phone 720-747-4990
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