Re: reply from tracy jackson regarding outlook express

  • From: "Steve Gomes" <finnygomes@xxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Tue, 6 Feb 2007 12:45:10 -0700

dean! it is all there. I just went back and read it.


my web site
www.11954.com/gomes
phone 720-747-4990

----- Original Message ----- From: "Dean Wilcox" <wilcoxdean@xxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, February 06, 2007 12:22 PM
Subject: Re: reply from tracy jackson regarding outlook express


Could you include all of the message? I hate it when I haven't been following the conversation and it says ...snip. Also when people forward a must read message ...snip isn't what I want. It'd be great if people could get asked when they first join the list to set their email client to include all of the message they are refering to.

At 19:12 06/02/2007, you wrote:
Well here is what Tracy told me to do about outlook wxpress. We all know this doesn't work. All I want them to do is say yes we are working on it. and you bet I forwarded this to Bryan. ----- Original Message ----- From: "Freedom Scientific Technical Support" <
support@xxxxxxxxxxxxxxxxxxxxx>
To: <
finnygomes@xxxxxxx>
Sent: Tuesday, February 06, 2007 12:50 AM
Subject: FW: jaws getting stuck with outlook express

Dear Steve

Thank you for contacting Freedom Scientific technical Support. While in
Outlook Express, try taking the steps below:

1.  Activate the configuration manager "JAWS key+number row 6".
2.  Pull up the set options menu "alt+s"
3.  Press the letter a to open the advanced options menu
4.  Tab over to
text out delay
5.  Change this number from 0 to 1000 and hit enter
6.  Save the settings "control+s"
7.  Exit the manager "alt+f4"

See if this resolve your issue.

 Be sure to include all previous correspondence pertaining to this
matter when replying to this message so that we might better
assist you.

Regards,
Tracey Jackson,
Technical Support Specialist
Freedom Scientific

Phone support: 727 803 8600, option #2
E-mail Support:
support@xxxxxxxxxxxxxxxxxxxxx
<
mailto:support@xxxxxxxxxxxxxxxxxxxxx>
Visit our website at:
http://www.freedomscientific.com/
-----Original Message-----
From: Steve Gomes [mailto:finnygomes@xxxxxxx]
Sent: Friday, February 02, 2007 12:18 PM
To: Freedom Scientific Technical Support
Subject: jaws getting stuck with outlook express

I wonder if you are aware of the problems that we are having with jaws 8
and
outlook express. It started with jaws 7. when you reply to a message and

then delete it, jaws speaks the name of the message you just deleted
when in
fact the next message is really on the screen. I did write to you about
this
once and Tracy told me to change some settings and that is not the
problem.
Other people are experiencing this problem also.


my web site
www.11954.com/gomes
phone 720-747-4990




my web site
www.11954.com/gomes
phone 720-747-4990

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