Hi Dave, I do have some USB devices plugged in - but - nothing changed. I just turned the HP off when I was not going to be using it for a couple of hours and when it fired up again that is when JAWS woke up in some sort of catatonic state. (LOL) It may be possible that some sort of Windows update came by and caused this problem but it has not occurred since. Oh well, welcome to the Wonderful World of 7/11. (Windows 7 and JAWS 11) (roflrofl) Cy, The Anasazi From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Dave Carlson Sent: Wednesday, May 19, 2010 10:10 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Research it options Cy, Likely some hardware in your Pavilion was not being recognized before and when it was, JAWS assumed that the locking key was now different. The reboot likely skipped that hardware and you were back to the old locking code. I'd worry a bit about that, since it could happen again. Do you have some USB devices that you can disconnect and/or turn off/on that might be causing this? Dave ----- Original Message ----- From: Cy Selfridge <mailto:cyselfridge@xxxxxxxxxxx> To: jfw@xxxxxxxxxxxxx Sent: Wednesday, May 19, 2010 17:18 Subject: RE: Research it options Hi, Well, this sorta fits into this thread. I have aHP Pavilion 64 bit running Windows 7, Jaws 11.07 and Office 2007. Now that we have that info in mind this afternoon I fired up the little beast and, much to my surprise, JAWS told me that it would run in the 40 minute demo mode and that I should authorize it. I killed the laptop and fired it up again and, WALLA, all was well. I had changed nothing on the laptop but, for whatever reason, JAWS was a bit confused about the authorization. Hmm? Cy, the Anasazi From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Adrian Spratt Sent: Wednesday, May 19, 2010 5:58 PM To: jfw@xxxxxxxxxxxxx Subject: RE: Research it options Not in any way to negate Roy's idea, I suggest that anyone experiencing difficulties with this latest JAWS 11 release reboot not once, but twice. After I installed the release and rebooted the first time, I found my arrow keys weren't reading lines as usual, and like Bill, I had to resort to insert-8 on the numpad. I noticed that another JAWS user I helped a few weeks ago had the same problem. Rebooting solved it in his case, and it turned out a second reboot resolved mine. If that hadn't worked, I'd be following Roy's directions. _____ From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx] On Behalf Of Roy Nickelson Sent: Wednesday, May 19, 2010 7:17 PM To: jfw@xxxxxxxxxxxxx Subject: Re: Research it options It sounds like you have installed some third party scripts that may be messing with the default scripts. to test this WindowsKey+R and then type jaws11 /default in the dialogue. InSERT+f4 press ineter on the ok button to unload jaws now pres enter again JAWS will start with the default settings. try the research it options and then if it reads properly that means it is something in your user folder. Restart JAWS normally at this point. The problem should return. I suspect you will find it is something in your user folder. Hope this helps some Roy ----- Original Message ----- From: Bill White <mailto:billwhite92701@xxxxxxxxxxxxxx> To: jfw mailing list <mailto:jfw@xxxxxxxxxxxxx> Sent: Wednesday, May 19, 2010 4:49 PM Subject: Research it options Hello. I am using the latest update of JAWS Version 11.0.1447 home with Windows XP. After updating, I noticed that when I use Insert+space, then R to enter research it, then navigate to the options and press space bar, none of the items in the check box menu will read when I use the up and down arrows. To hear them, I must press Insert+8 on the num pad. I called FS and Jim told me to remove the default.jcf and the default.jsb files. After doing this, the arrows did read the items in the menu. However, after re starting my computer, the old problem again cropped up. Has anyone noticed this problem, and if so, is there a solution among those on the list? As yet, there doesn't seem to be one from FS. Thank you in advance. Bill White billwhite92701@xxxxxxxxxxxxxx