Bill, There are 2 ways to get to the Research It options. You can get to them by using the button in the Research It dialog, and you can get to them by bringing up the Configuration Manager, pressing Control+Shift-d for the Default Configuration and then selecting the Research It options from the Set Options menu. When I use the button in the Research It dialog to access the options, I get the same results as you, i.e., the list doesn't track with the arrows when JFW is started automatically, but does track when JFW is exited and restarted. However, when I use the second method to reach the Research It options, the list tracks properly no matter which way JFW is started. There have been reports in the past about JFW behaving differently with various applications when started automatically (as a service) rather than being started after Windows is fully loaded. This seems to be another instance of this behavior. Reloading JFW causes it to reload its configuration files, and this may be the reason it works better in certain instances. Gary King w4wkz@xxxxxxxxxxxxx ----- Original Message ----- From: Bill White To: jfw mailing list Sent: Friday, May 21, 2010 12:15 PM Subject: Fw: Research it options Hello, Friends. I wanted to offer the latest that has come from exploring the research it options problem with my computer. It seems that when jaws starts automatically at start up, I can't arrow through the options within research it. But if I start jaws after the computer loads, I can arrow through the options, and can hear them just fine. This might give someone an idea of the problem, and a possible solution as to why some have not had the problem. Thank you. Bill White billwhite92701@xxxxxxxxxxxxxx ----- Original Message ----- From: Bill White To: jfw mailing list Sent: Wednesday, May 19, 2010 1:49 PM Subject: Research it options Hello. I am using the latest update of JAWS Version 11.0.1447 home with Windows XP. After updating, I noticed that when I use Insert+space, then R to enter research it, then navigate to the options and press space bar, none of the items in the check box menu will read when I use the up and down arrows. To hear them, I must press Insert+8 on the num pad. I called FS and Jim told me to remove the default.jcf and the default.jsb files. After doing this, the arrows did read the items in the menu. However, after re starting my computer, the old problem again cropped up. Has anyone noticed this problem, and if so, is there a solution among those on the list? As yet, there doesn't seem to be one from FS. Thank you in advance. Bill White billwhite92701@xxxxxxxxxxxxxx