Re: Problems Removing AVG 2011

  • From: "Farfar Carlson" <dgcarlson@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 15 Dec 2010 10:40:21 -0800

Ray,

It may still be running, and refusing to uninstall due to that fact, even 
though you removed the startup in MSConfig (good idea, that!).

Have you actually run the AVG UI and looked for anything there that would 
stop it running, and then go to Control Panel, etc.

Dave
Composed on a Dell Latitude 630 in the general vicinity of my Audio 
Recording and Mixing Studios, San Francisco Bay Area.
----- Original Message ----- 
From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>; "Technology list for the Blind and Vision Impaired" 
<blindtech@xxxxxxxxxxxxxxxxxxx>
Sent: Wednesday, December 15, 2010 10:30
Subject: Problems Removing AVG 2011


Hello All:

I was in a JAWS Tandem session with a client, attempting to help her remove 
AVG 2011.  She's running JAWS 11 on a Windows Vista laptop.  We simply 
cannot get AVG 2011 removed from her system.  I went into control panel, 
then Programs and Features, arrowed down to the AVG 2011 icon and hit alt-f 
to go to the file menu, then, u for uninstall.  The User Account Control 
came up, and we hit continue on it.  The program did not uninstall.

I went into msconfig and disabled the program at startup, then, after 
re-starting the computer, tried uninstalling AVG 2011 again.  It still won't 
uninstall.

Anyone have any ideas?



Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.chicagolighthouse.org

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