Re: Problems Removing AVG 2011

Is there a setting in AVG which allows you to temporarily disable AVG? If so, Use that setting. That's what I had to do when removing NOD32 on my system. Even though it may appear that the program is not running, a security program may block its own uninstall unless you can disable it in its own settings. I don't think the MSconfig will help in this situation.


Thank you.
Bill White billwhite92701@xxxxxxxxxxxxxx
----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx>; "Technology list for the Blind and Vision Impaired" <blindtech@xxxxxxxxxxxxxxxxxxx>
Sent: Wednesday, December 15, 2010 10:30 AM
Subject: Problems Removing AVG 2011


Hello All:

I was in a JAWS Tandem session with a client, attempting to help her remove AVG 2011. She's running JAWS 11 on a Windows Vista laptop. We simply cannot get AVG 2011 removed from her system. I went into control panel, then Programs and Features, arrowed down to the AVG 2011 icon and hit alt-f to go to the file menu, then, u for uninstall. The User Account Control came up, and we hit continue on it. The program did not uninstall.

I went into msconfig and disabled the program at startup, then, after re-starting the computer, tried uninstalling AVG 2011 again. It still won't uninstall.

Anyone have any ideas?



Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.chicagolighthouse.org

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__________ Information from ESET NOD32 Antivirus, version of virus signature database 5705 (20101215) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com





__________ Information from ESET NOD32 Antivirus, version of virus signature 
database 5705 (20101215) __________

The message was checked by ESET NOD32 Antivirus.

http://www.eset.com



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