Problems Removing AVG 2011

  • From: "Alan Dicey" <adicey@xxxxxxxxxxxxx>
  • To: <jfw@xxxxxxxxxxxxx>
  • Date: Wed, 15 Dec 2010 14:47:29 -0500

Dear Ray,
Oh my goodness, I was almost ready to upgrade to AVG 2011!
That was till I read your message!

I do not like that sort of thing.
Wasn't there another anti virus program that did that once?
A very bad marketing technique, to make you stick with a product!
No, not a nice thing to do!

Thanks for the warning!
This list is a Great thing to me, I would like everyone to know!

Thanks to all!

With Best Regards,
Alan
Miami, Florida
Alan Dicey, President
United States Braille Chess Association - USBCA
"Yes, Blind and Visually Impaired People, Can, and Do, Play Chess!"
United States Braille Chess Association Home Page: http://AmericanBlindChess.org


----- Original Message ----- From: "Ray Campbell" <ray.campbell@xxxxxxxxxxxxxxxxxxxxx> To: <jfw@xxxxxxxxxxxxx>; "Technology list for the Blind and Vision Impaired" <blindtech@xxxxxxxxxxxxxxxxxxx>
Sent: Wednesday, December 15, 2010 1:30 PM
Subject: Problems Removing AVG 2011


Hello All:

I was in a JAWS Tandem session with a client, attempting to help her remove AVG 2011. She's running JAWS 11 on a Windows Vista laptop. We simply cannot get AVG 2011 removed from her system. I went into control panel, then Programs and Features, arrowed down to the AVG 2011 icon and hit alt-f to go to the file menu, then, u for uninstall. The User Account Control came up, and we hit continue on it. The program did not uninstall.

I went into msconfig and disabled the program at startup, then, after re-starting the computer, tried uninstalling AVG 2011 again. It still won't uninstall.

Anyone have any ideas?



Ray Campbell, Adaptive Technology Help Desk Technician
The Chicago Lighthouse for People Who Are Blind or Visually Impaired
1850 W. Roosevelt Road
Chicago, IL  60608
312.997.3651 (Voice/Relay) or 888.825.0080 (Voice/Relay)
ray.campbell@xxxxxxxxxxxxxxxxxxxxx
www.chicagolighthouse.org

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