Re: IE crashing at New York Times
- From: "david h carter" <dhcarter1@xxxxxxxxxxxxx>
- To: <jfw@xxxxxxxxxxxxx>
- Date: Tue, 16 Aug 2005 17:05:48 -0400
Yes, that does seem to work when you go directly to the site. I can't seem
to get to the printable article when I start by using a link from one of
their e-mails yet, though.
Thanks for the pointer.
----- Original Message -----
From: "Stan Holdeman" <sholdeman@xxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, August 16, 2005 4:39 PM
Subject: Re: IE crashing at New York Times
Hi: I went to nytimes with jaws 6.1 today and everything worked fine. Here
is what I did:
Note: I had previously saved the top style sheet setting in the nytimes.com
site with insert shift v.
1. In another web site I went to insert V, selected top style sheet and
closed.
2. Then I went to nytimes.com. Their I opened insert shift V made sure top
style sheets was selected (it was) and hit close.
The site worked fine. A guy in blindtech seemed to think that all these
steps were necessary, so I tried it. All I can say is that it worked once.
We will see the next time. Kind of a pain but maybe a little better than
dumping jaws 6.1 and loading jaws 5 every time I go to nytimes.
Stan
1.
----- Original Message -----
From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
To: "JFW List" <jfw@xxxxxxxxxxxxx>; "Jaws Lite"
<Jawslite@xxxxxxxxxxxxxxxxxxxx>
Sent: Tuesday, August 16, 2005 12:41 PM
Subject: IE crashing at New York Times
> I've been a daily site visitor to the New York Times Online for years,
> with
> very few problems relating to screen reader accessibility, let alone fatal
> Internet Explorer crashes.
>
> But about a week ago, nearly everything I did after loading the initial
> page
> of a Times article has brought up a crash message from IE, asking whether
> or
> not I want to send an error report to Microsoft. Once I was given a
> message
> or dialogue box that actually described or categorized the error involved,
> something about memory, but by the time that happened I was so distraught
> from trying to make the Times site function that I exited without stopping
> to read that message, and it's never reappeared since then.
>
> The Times tech support or customer support staff responded to an inquiry I
> sent them some days ago, and said that they'd gotten a similar complaint
> from other jaws users, and provided me a link to the FS site, I suppose
> this
> is a support knowledge base entry or whatever it's called. I quote in
> part,
> and will resume my comments below:
>
> Category: Internet Explorer
>
> Short Description:
>
> When reading Web pages, Internet Explorer unloads the page or stops
> responding (crashes).
>
> Problem:
>
> While using JAWS to read Web pages with cascading style sheets (CSS) in
> Internet Explorer, one of the following occurs:
>
> * The browser stops responding (crashes)
> * The page unloads
> * JAWS does not read all text that is visible on the screen
>
> These problems are often caused by imported cascading style sheets. The
> page's style sheet may also cause certain text or information to be
> unavailable
> to JAWS. Usually this occurs because the page displays text or other
> elements at some point after the page loads.
>
> Solution:
>
> JAWS 6.10 allows you to control how style sheets are processed. Do the
> following if you experience problems with a particular Web site:
>
> -- it goes on to explain how to use the on the fly verbosity Insert V menu
> to adjust the stylesheet item, and the personal Web page setting method
> Insert Shift V to make your adjustment permanent, if it works. My
> questions:
>
> 1. Is this really about stylesheets? I'm partially sighted, and I can't
> see more text appearing over the Web page in some fashion. Does anyone
> know
> if the Times suddenly changed something about this aspect of their page
> designs only a week ago? If not, then this solution isn't going to work.
> 2. I still use Jaws 6.0 because, so far as I could tell from reading
> bulletins about the updates, they didn't offer any features that sounded
> relevant to my own daily needs. But as I don't understand what
> stylesheets
> are, maybe that topic was mentioned and had I understood its implications,
> I'd have installed the updates.
>
> Any knowledgeable suggestions or questions will be very appreciated.
>
>
>
> --
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>
> --
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