Re: IE crashing at New York Times

What version windows do you have in both places?  Also, who is your isp at
work vs. home?  These are all variables that could enter into it.  Judith
----- Original Message -----
From: "Bruce Toews" <dogriver@xxxxxxxx>
To: <jfw@xxxxxxxxxxxxx>
Sent: Tuesday, August 16, 2005 11:04 PM
Subject: Re: IE crashing at New York Times


> What I'd like to know is, Why do I get this problem at work but not at
> home? Using JFW 6.2 in both places.
>
> Bruce
>
> --
> Bruce Toews
> E-mail and MSN/Windows Messenger: dogriver@xxxxxxxx
> Web Site (including info on my weekly commentaries): http://www.ogts.net
> Info on the Best TV Show of All Time: http://www.cornergas.com
>
> On Tue, 16 Aug 2005, Richard Hutcheson wrote:
>
> > But guys, consider this: if things work with an earlier version of Jaws
and
> > if the NY Times works okay when is Jaws is turned off --should we call
the
> > Times or should we call FS for a fix? Think about it!
> > Richard Hutcheson
> > 387 Savage Farm Drive
> > Ithaca, NY 14850
> > rhutche1@xxxxxxxxxxxx
> >
> > ----- Original Message ----- From: "Yardbird" <yardbird@xxxxxxxxxxxxxx>
> > To: <jfw@xxxxxxxxxxxxx>
> > Sent: Tuesday, August 16, 2005 3:25 PM
> > Subject: Re: IE crashing at New York Times
> >
> >
> >>  Ahem.  I really was asking, where did you find it.  I'm a longtime
> >>  nytimes.com site visitor, so I truly just wanted to know the section
and
> >>  page.  Thanks.
> >>  ongt
> >>  ----- Original Message ----- From: "Pickrell, Rebecca M."
> >>  <rebecca.pickrell@xxxxxxx>
> >>  To: <jfw@xxxxxxxxxxxxx>
> >>  Sent: Tuesday, August 16, 2005 12:19 PM
> >>  Subject: RE: IE crashing at New York Times
> >>
> >>
> >>  I'm persistent and just kept looking.
> >>
> >>
> >>
> >>  -----Original Message-----
> >>  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
> >>  Sent: Tuesday, August 16, 2005 3:14 PM
> >>  To: jfw@xxxxxxxxxxxxx
> >>  Subject: Re: IE crashing at New York Times
> >>
> >>
> >>  Brillliant!  How'd you find this address?  I've been to the page
giving
> >>  contacts, and have never noticed this.  Thanks a lot.
> >>
> >>  ----- Original Message ----- From: "Pickrell, Rebecca M."
> >>  <rebecca.pickrell@xxxxxxx>
> >>  To: <jfw@xxxxxxxxxxxxx>
> >>  Sent: Tuesday, August 16, 2005 12:02 PM
> >>  Subject: RE: IE crashing at New York Times
> >>
> >>
> >>  Hi folks. I found an email address where we can address our concerns.
It
> >>  is
> >>
> >>  'digitalsvp@xxxxxxxxxxx'
> >>
> >>  I recomend we all write to this address and describe the problems we
have
> >>  been having. This address supposedly points to Martin Nisenholtz, who
is
> >>  the
> >>  Vice President of the digital version of the Ny Times.
> >>
> >>  I bet if we all contact him, we'll get the Ny  Times to reverse it's
code.
> >>
> >>
> >>
> >>  -----Original Message-----
> >>  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
> >>  Sent: Tuesday, August 16, 2005 2:17 PM
> >>  To: jfw@xxxxxxxxxxxxx
> >>  Subject: Re: IE crashing at New York Times
> >>
> >>
> >>  Hi,
> >>  Sorry to hear you're experiencing similarly crippling issues.  This is
> >>  really uncomfortable and frustrating.
> >>
> >>  I didn't contact anyone technical there.  They don't provide email
access
> >>  to
> >>  anything like a Web master staff.  Just customer support.  But even
there,
> >>  if you direct your message to Joan Taylor, the customer support person
who
> >>  responded to my initial inquiry, it may strengthen the impression we
Jaws
> >>  users are able to make on the times to get it to rethink this apparent
> >>  change of page design.
> >>
> >>  onstruction
> >>  ----- Original Message ----- From: "Pickrell, Rebecca M."
> >>  <rebecca.pickrell@xxxxxxx>
> >>  To: <jfw@xxxxxxxxxxxxx>
> >>  Sent: Tuesday, August 16, 2005 10:53 AM
> >>  Subject: RE: IE crashing at New York Times
> >>
> >>
> >>  I'm in the same boat as you. I've tried saving the web page personal
> >>  settings and IE crashes. I lose speech as well so don't know what the
> >>  error
> >>  message says.
> >>
> >>  In short, insert plus shift plus v does not work, at least not for me.
> >>
> >>  Can you tell me who at NY Times you contacted? I'm going to email them
as
> >>  well in hopes that since they changed the code in the first place,
they
> >>  will
> >>  change it back.
> >>
> >>  Interestingly enough I've been told that this problem does not occur
with
> >>  older JAWS's nor does it occur with Window Eyes.
> >>
> >>  Very strange.
> >>
> >>  -----Original Message-----
> >>  From: jfw-bounce@xxxxxxxxxxxxx [mailto:jfw-bounce@xxxxxxxxxxxxx]
> >>  Sent: Tuesday, August 16, 2005 1:42 PM
> >>  To: JFW List; Jaws Lite
> >>  Subject: IE crashing at New York Times
> >>
> >>
> >>  I've been a daily site visitor to the New York Times Online for years,
> >>  with
> >>  very few problems relating to screen reader accessibility, let alone
fatal
> >>  Internet Explorer crashes.
> >>
> >>  But about a week ago, nearly everything I did after loading the
initial
> >>  page
> >>  of a Times article has brought up a crash message from IE, asking
whether
> >>  or
> >>  not I want to send an error report to Microsoft.  Once I was given a
> >>  message
> >>  or dialogue box that actually described or categorized the error
involved,
> >>  something about memory, but by the time that happened I was so
distraught
> >>  from trying to make the Times site function that I exited without
stopping
> >>  to read that message, and it's never reappeared since then.
> >>
> >>  The Times tech support or customer support staff responded to an
inquiry I
> >>  sent them some days ago, and said that they'd gotten a similar
complaint
> >>  from other jaws users, and provided me a link to the FS site, I
suppose
> >>  this
> >>  is a support knowledge base entry or whatever it's called.  I quote in
> >>  part,
> >>  and will resume my comments below:
> >>
> >>  Category: Internet Explorer
> >>
> >>  Short Description:
> >>
> >>  When reading Web pages, Internet Explorer unloads the page or stops
> >>  responding (crashes).
> >>
> >>  Problem:
> >>
> >>  While using JAWS to read Web pages with cascading style sheets (CSS)
in
> >>  Internet Explorer, one of the following occurs:
> >>
> >>  * The browser stops responding (crashes)
> >>  * The page unloads
> >>  * JAWS does not read all text that is visible on the screen
> >>
> >>  These problems are often caused by imported cascading style sheets.
The
> >>  page's style sheet may also cause certain text or information to be
> >>  unavailable
> >>  to JAWS. Usually this occurs because the page displays text or other
> >>  elements at some point after the page loads.
> >>
> >>  Solution:
> >>
> >>  JAWS 6.10 allows you to control how style sheets are processed. Do the
> >>  following if you experience problems with a particular Web site:
> >>
> >>  -- it goes on to explain how to use the on the fly verbosity Insert V
menu
> >>  to adjust the stylesheet item, and the personal Web page setting
method
> >>  Insert Shift V to make your adjustment permanent, if it works.  My
> >>  questions:
> >>
> >>  1.  Is this really about stylesheets?  I'm partially sighted, and I
can't
> >>  see more text appearing over the Web page in some fashion.  Does
anyone
> >>  know
> >>  if the Times suddenly changed something about this aspect of their
page
> >>  designs only a week ago?  If not, then this solution isn't going to
work.
> >>  2.  I still use Jaws 6.0 because, so far as I could tell from reading
> >>  bulletins about the updates, they didn't offer any features that
sounded
> >>  relevant to my own daily needs.  But as I don't understand what
> >>  stylesheets
> >>  are, maybe that topic was mentioned and had I understood its
implications,
> >>  I'd have installed the updates.
> >>
> >>  Any knowledgeable suggestions or questions will be very appreciated.
> >>
> >>
> >>
> >>  --
> >>  No virus found in this outgoing message.
> >>  Checked by AVG Anti-Virus.
> >>  Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
8/15/2005
> >>
> >>  --
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> >>  Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
8/15/2005
> >>
> >>
> >>
> >>
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> >>  Checked by AVG Anti-Virus.
> >>  Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
8/15/2005
> >>
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> >>  Checked by AVG Anti-Virus.
> >>  Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
8/15/2005
> >>
> >>
> >>
> >>
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> >>  Checked by AVG Anti-Virus.
> >>  Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
8/15/2005
> >>
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> >>  Checked by AVG Anti-Virus.
> >>  Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
8/15/2005
> >>
> >>
> >>
> >>  --
> >>  No virus found in this outgoing message.
> >>  Checked by AVG Anti-Virus.
> >>  Version: 7.0.338 / Virus Database: 267.10.10/73 - Release Date:
8/15/2005
> >>
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> >
> >
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